Targeted Support Officer

Priority Candidates will be considered in the first instance

Wigan Town Hall

Salary: Grade 6, £29,540 - £32,597 per annum.

37 hours per week

Temporary until 31st March 2027

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

As a Targeted Support Officer, you will work with housing and partner agencies across all sectors to ensure there is effective support in place for those accommodated across all tenures. You will hold a caseload which requires you support a number of individuals to achieve their potential and live a sustainable happy, healthy lifestyle.

You will develop individual support plans alongside risk and asset-based assessments to address their housing, support issues and encourage them to become involved in their local community or participate in other initiatives, providing any necessary specialist support as needed to ensure the household can best maintain their accommodation arrangements.

About you:

To be successful in this role you must be able to demonstrate excellent interpersonal and communication skills, with the ability to quickly establish relationships. You must be confident in engaging with residents on a day-to-day basis with a desire to deliver the best outcome for service users.

You must have experience of undertaking asset-based assessments and excellent decision-making skills with the ability to ask the right questions, break down problems and produce innovative solutions

You will be required to undertake an enhanced DBS check and hold a current valid driving licence with access to a vehicle which is insured to drive for business usage.

About us:

This role offers a passionate and innovative individual the chance to make a real difference in our accommodation and support provision in the borough.

We believe our workforce is our greatest asset and we will ensure you have the right support and a positive working environment to deliver outstanding support to our residents.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk) Prove your right to work to an employer

Wigan Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. Safeguarding is everyone's responsibility. As part of this commitment, Wigan Council operates robust Safer Recruitment procedures

If you wish to discuss this post, you should contact Emily Cooper by email Emily.Cooper@wigan.gov.uk

Interview dates:

Priority Candidates: 18th August 2026

All other Candidates: 20th and 21st August 2026

This position is subject to Enhanced Disclosure Procedures plus adult barred list check

The employer is committed to safeguarding

To view the details relating to this position, please click the links below: