Adaptations Officer

Priority Candidates will be considered in the first instance

Salary: Grade 6, £29,540 - £32,597 per annum.

37 hours per week

Permanent

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:
You will play a key role within the Early Intervention service supporting Wigan residents to maintain their independence through the provision of adaptations ensuring a safe and accessible home environment. You will work closely with Occupational Therapists, Primary Assessors, Housing Colleagues, Architects and Contractors delivering adaptations to council and private properties. You will be involved in the feasibility and design of adaptation works delivered by partner contractors. You will provide an essential liaison role ensuring the customer is informed throughout the adaptations process and work with them to achieve their outcomes and resolve any issues. You will monitor adaptation works to ensure that an efficient and quality service is provided focusing on the needs of the individual.

About you:
You are motivated and caring with a passion for delivering outstanding services thinking creatively to find solutions. You will be used to working under pressure and will thrive in a busy fast paced environment. You will be a great communicator with excellent interpersonal skills and the ability to develop successful working relationships with partners. Your excellent influencing and negotiating skills will support you to oversee the adaptations process and achieve great results alongside partner contractors. You must be able to drive for this role.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.
Wigan is great place to work, we believe in putting people at the heart of service development and they are the driver for everything we do. We want to ensure services are allowing people to lead the best life that they can. This is a great opportunity to join a forward-thinking team who will offer you the support you need to succeed.
Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Emma Young on 01942 486541 or email Emma.Young@wigan.gov.uk

Interview date: Thursday 13^th August and Friday 14^th August 2026

To view the details relating to this position, please click the links below: