Railway & Transport Services Technician

Priority Candidates will be considered in the first instance

Haigh Woodland Park

Salary: Grade 4, £25,583 - £26,824 per annum. £13.26 - £13.90 per hour

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

We are seeking a proactive and hands-on individual to support the safe operation, maintenance, and presentation of railway and transport facilities. The role involves maintaining stations, platforms, rolling stock, support areas, and customer environments while ensuring high standards of safety, cleanliness, and reliability. You will provide excellent customer service, assist passengers with enquiries and ticketing, support operational activities, and help coordinate events and daily transport services. The position also includes contributing to site security, infrastructure inspections, health and safety compliance, and future service improvements to deliver a professional and efficient passenger experience.

If you’re practical, customer-focused, and ready to take responsibility, we’d love to hear from you!

About you:

We are looking for an individual with a good standard of education, strong practical and technical skills, and experience working within a railway, transport, or operational environment. You should be confident working independently and supporting the safe day-to-day running of services and facilities. Excellent customer service, communication, and organisational skills are essential, along with the ability to work under pressure and follow safety procedures. Knowledge of Health & Safety practices, basic literacy and numeracy, and a proactive, reliable approach are required. Experience operating plant machinery is desirable, along with First Aid certification or a willingness to achieve this within an agreed timescale.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Haigh Woodland Park is undergoing an exciting redevelopment, transforming into a vibrant destination that celebrates nature, heritage, and community. This project aligns with Progress with Unity, fostering collaboration, sustainability, and inclusivity. By enhancing green spaces, improving visitor facilities, and creating opportunities for local engagement, we’re building a park that reflects Wigan’s vision of a connected, thriving borough. Join us in shaping this future, where innovation meets tradition.

We offer generous annual leave, flexible working options, and a range of benefits to support your wellbeing and career growth.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Gareth Waite Gareth.waite@wigan.gov.uk 07825995584

Interview date: Week commencing 29/06/26

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