Administration Officer

Priority Candidates will be considered in the first instance

Salary: Grade 5, £24,148.44 - £26,593.53 per annum. £13.90 - £15.31 per hour

37 hours per week, term time (38 weeks +3) working 41 weeks per year

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

As an Administration Officer, you will provide essential support across the Virtual School (VST), Elective Home Education (EHE) and Children Missing Education (CME) services. This is a varied and fast-paced role where you will maintain accurate records, coordinate information and support statutory processes. You will act as a first point of contact for enquiries from schools, professionals and families, arrange meetings, take minutes and support financial processes. Working across three services, you will play a key role in ensuring information is managed effectively to support outcomes for children and young people.

About you:

You will be highly organised, detail-focused and confident using a range of IT systems. You’ll have experience in an administrative role and be able to manage competing priorities while working to deadlines. Strong communication and interpersonal skills are essential, along with the ability to handle sensitive information appropriately. You will be flexible, proactive and able to work both independently and as part of a team. A good standard of English and maths is required, along with a willingness to learn and develop knowledge across education services.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

You will join a supportive and collaborative team working across the Virtual School, EHE and CME services. to work from home on other days where appropriate. This is a great opportunity to develop your skills across multiple services and be part of a services that make a real difference.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK, and you must maintain a valid (active) right to work. Please note, at present we are not a licenced sponsor. Please visit the link below to check you qualify to apply. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact Sarah Arnold at Sarah.arnold@wigan.gov.uk

Interview dates:

Priority Candidates Monday 29th June 2026

All Other Candidates Friday 3rd July 2026

To view the details relating to this position, please click the links below: