Digital Systems Analyst

Priority Candidates will be considered in the first instance

Salary: Grade 8, £36,363 - £40,777 per annum.

Wigan Town Hall

37 hours per week

Permanent

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:
This role provides ICT technical and digital support across the council, working closely with IT teams, the managed service provider, and software vendors.

You’ll support projects, promote correct IT processes, and ensure governance and security standards are followed. Responsibilities include helping transition new solutions into live service, monitoring support trends, raising awareness of issues, and contributing to change management as new infrastructure is introduced.

You will also develop system portfolios and assist subject matter experts, working flexibly across council sites as needed.

About you:
You need to be enthusiastic, an adaptable communicator with strong problem-solving skills and ownership of your work. You will collaborate confidently with internal and external services, work well under pressure, and manage your own workload effectively. A solid understanding of Microsoft 365 and wider Microsoft technologies is essential, along with excellent general IT skills. You should be focused, outcome driven, and committed to supporting the council’s values while delivering high quality IT service. Flexibility, professionalism, and a positive approach to service delivery and application support are key.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

The aim of the Digital Service is to foster knowledge and skills to support a multitude of system processes and workflows that the Council users across all its services as part of their core business. The service the role exists in encourages all staff to be involved in working on a variety of projects and to share knowledge and skills regularly with colleagues across the service.

As an employer we like to thank our employees for their hard work and commitment by giving them the opportunity to access a range ofexclusive rewards and benefits.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For further information, please contact d.swanton@wigan.gov.uk

Interview dates:

Priority candidates 12^th May 2026

All other candidates 14^th May 2026

To view the details relating to this position, please click the links below: