Shift Leader

Priority Candidates will be considered in the first instance

Salary: Grade 7, £32,597 - £36,363 per annum.

37 hours per week

Temporary until March 2027

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

This is an exciting opportunity for you to join the team, you will need to be a dynamic, enthusiastic individual and who is able to support and lead the team.

As the service operates 24 hours a day, 7 days a week you will be required to work on a rota basis which will include weekends, bank holidays, and unsociable hours.

You will support the Registered Manager to provide effective leadership ensuring high quality service provision on a day-to-day basis through the direct line management of team members, in which you will care, engage and support and develop your team to be highly skilled, competent, consistent, and committed workforce.

You will support the monitoring of service quality ensuring that all regulatory and best practice standards are met, contributing and developing quality assurance systems as required.

You will need to have A solution focus approach and able to work in a busy environment and be able respond calmly in crisis situations.

About you:

You will be an excellent communicator with a high level of interpersonal skills in order to support staff to develop positive relationships with residents who have a diagnosis of dementia.

You will be caring and display empathy towards residents adopting a person-centred approach in order to build relationships and gain trust that will support residents with their wishes and aspirations.

You will lead by example and be creative to work differently and identify new ways of working to develop and improve the service. You will need a good sense of humour and be able to use your own initiative and work under pressure and be solution focused.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. We are a caring council and committed to supporting adults who have been medically optimised in a hospital and to support adults to reach the full potential. We will provide you with a full induction and ongoing training in order to meet our high standards and service needs.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

If you require any further information or if you would like to visit, please contact Natalie Jones registered manager on 07989 440479.

Interview date: Thursday 7th May 2026 if successful at shortlisting you will be invited to interview

This role is subject to an Enhanced Disclosure Procedure plus adult barred list check

The employer is committed to safeguarding

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