Digital Business Analyst

Priority Candidates will be considered in the first instance

Wigan Town Hall

Salary: Grade 8, £36,363 - £40,777 per annum.

37 hours per week

Temporary for 2 years from start date

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:
Join our Digital Transformation Team and help improve council services through technology. This role is business analysisfocused, working with services to understand current processes (“as is”), define future ways of working (“to be”), and translate needs into clear, structured requirements. You’ll facilitate workshops, model processes, support system design and procurement, manage user testing, and track benefits realisation.

This is not a data analysis role; the emphasis is on service, process, and requirements analysis. Ideal for a proactive analyst passionate about digital change.

About you:
The ideal candidate is a practising business analyst, with strong experience in digital transformation, business and systems analysis, and an appreciation of project delivery. You’re skilled in understanding and documenting asis and tobe processes, translating analysis into clear, actionable requirements and designs. You’re comfortable working in agile environments and applying service design principles. A confident communicator, you excel at stakeholder engagement, workshop facilitation, and structured documentation. Collaborative, analytical, and qualitydriven, you bring energy, initiative, and a strong commitment to inclusive, customerfocused public services.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

Please contact Gill Barnes g.barnes@wigan.gov.uk for an informal discussion.

Interview dates:

Priority candidates Week commencing 27^th April 2026

All other candidates - Week commencing 4^th May 2026

To view the details relating to this position, please click the links below: