Data and Tracking Officer

Priority Candidates will be considered in the first instance

Salary: Grade 5, £26,824 - £29,540 per annum. £13.90 - £15.31 per hour

37 hours per week

We're on a journey to build a workforce reflective of our Borough.

We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you!

Your role:

In this role, you will work within Aspiring Futures in Children and Families (Education), collaborating with colleagues who deliver careers guidance, youth employment support, and provider engagement. You will lead the collation of data from internal and external tracking systems across schools and post 16 providers to confirm young people’s destination outcomes. You will supervise individual tracking processes alongside the team’s Apprentice. With oversight of the national NCCIS database and the local IYSS CRM, you will manage data validation to ensure accurate reporting. You will also lead on the team’s financial processes, liaising closely with Finance on payment systems.

About you:

You will demonstrate strong communication, negotiation and interpersonal skills, with the ability to build rapport and appropriately challenge situations. You will bring innovative thinking to improve data systems and processes, alongside excellent digital skills and experience in multi-disciplinary, front facing administrative roles. You will have a good understanding of employment and skills provision and understand Local Authority duties around participation or young people. You will have the ability to accurately record and quality assure data and present information clearly for performance management. You will work autonomously, have experience of supporting and mentoring staff, and hold a Level 3 qualification with evidence of ongoing professional development.

About us:

Wigan Council has been voted ‘Overall Council of the Year’ at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations.

The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. Aspiring Futures is a Careers Advice and Guidance service delivering the Council’s statutory duty to encourage, enable and assist young people to participate in education or training. Within Raising Participation Age government guidance (RPA), we raise young people’s aspirations and support them to have a smooth transition into Employment, Education or Training. Tracking young people’s participation is a key role and we are required to collect information about young people so that those who are not participating, or are ‘Not in Employment, Education or Training’ (NEET), can be identified and given support to re-engage.

Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan.

To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (www.gov.uk)

Prove your right to work to an employer

For more information on the post and informal discussion please contact Suzanne Gilmore s.gilmore@wgan.gov.uk

Priority Candidates Interview date: Friday 1^st May 2026

Interview date: Wednesday 6^th May 2026

This position is subject to Enhanced Disclosure Procedures plus child barred list check

The employer is committed to safeguarding

To view the details relating to this position, please click the links below: