Job Details:

Salary range: £35,493 - £38,748 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP 
Hours per week: 36.00
Contract type: Temporary up to 14 months
Closing date: 8 November 2026 
Interview date: Week Commencing 16 November 2026 

About Us:

THE EXTRAORDINARY STORY OF KATE’S PASSION FOR NUMBERS AND PEOPLE.

Housing in Westminster City Council is a world of extraordinary stories. Where dedicated and compassionate professionals bring everything to their work.

Take Kate, an absolute wizard at managing housing asset data for our annual £50m capital programme. Kate’s an inspiration to her team. Now a senior manager, she first joined as a college leaver in finance. Through Westminster’s encouragement, as well as her own hard work and determination, she’s gained professional qualifications and taken on a series of increasingly stretching roles.

Today, we depend on Kate’s analytical powers to keep track of the condition of over 21,000 of our tenanted and leasehold homes – from roofs and windows to kitchens and bathrooms. Kate’s committed to achieving the Decent Homes Standard for all our tenants and a high standard for all our leaseholders. Her passion is numbers but, because she grew up in social housing, she also understands the human stories behind the data.

More than that she understands the disruption renewal work entails. So when an elderly resident’s family mentioned that their mother needed not just a new kitchen, but adaptations to her bathroom, Kate got right on to it. She co-ordinated with colleagues to assess the resident’s disability needs.

Kate’s worked hard to ensure our routine external and internal stock condition surveys pick up on repairs and health & safety issues at the same time. And, by recognising patterns in the data that’s gathered, she makes a vital contribution to forward planning for large-scale capital renewal works.

The Role:

As Safeguarding and Risk Officer with our Housing and Homelessness Service, you can make your own powerful contribution to Westminster’s success. You’ll be a key member of the front-line Needs, Assessment and Resettlement team which sits within the Temporary Accommodation delivery area. Providing specialist advice and coordination on safeguarding and risk matters for households in temporary accommodation and applicants awaiting placements or move-on, you’ll focus on ensuring that all relevant data and information is accurately recorded, reviewed and shared.

In detail, your day-to-day work will involve reviewing safeguarding and risk issues, maintaining accurate, proportionate and robust records, and providing case-specific advice and professional guidance to other officers in the service. Acting as a key point of contact for relevant enquiries and liaising with our statutory partners to support information sharing, you’ll also contribute to multi-agency safeguarding meetings, and support joint working and appropriate risk management for the vulnerable households we work with.

Sharing relevant information with providers of accommodation, and supporting safe placements and appropriate management arrangements, you’ll produce regular reports and updates on your work and identify – and if necessary, escalate – any risks, issues, patterns or themes with the temporary accommodation we offer. Maintaining clear and accurate case notes and decision records, and making an important contribution to confident and consistent practice across the service, you’ll also help to review and develop our procedures and guidance.

Please refer to the Job Description for more information.

About You:

To be a success in this vital role you’ll have proven experience of managing safeguarding and risk concerns within a housing, homelessness, temporary accommodation or similar service, and the ability to use sound professional judgement and appropriate awareness while working with vulnerable households, adults and children with complex needs. Capable of collaborating with multi-agency partners as you apply safeguarding legislation, policy and procedures in practice, you’ll have good working knowledge of data protection, safeguarding and information-sharing requirements, and homelessness legislation and associated guidance.

Your excellent interpersonal skills will allow you to communicate clearly and sensitively with residents, colleagues and partner organisations, build working relationships that facilitate joint problem-solving, and make a positive contribution to multi-agency safeguarding meetings, panels and case conferences. You should have experience of using digital case management systems and standard office software to plan, record, monitor and report casework, and be ready to plan your work effectively in a fast-paced environment, managing competing demands while maintaining accuracy and attention to detail.

Committed to exercising sound professional judgement while balancing empathy with clear boundaries and defensible decision-making, you’ll possess the maturity and wisdom to reflect on your practice, seek advice when needed and contribute to continuous improvement in safeguarding and risk management. There are times when this will be a challenging role, so you should also be capable of maintaining your resilience and professionalism when working in distressing, complex or high-risk situations.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, and over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in our borough. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diversity, and where residents, workers and visitors from all backgrounds feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.