Job Details:

Salary range: £42,912 - £49,155 per annum. Salary negotiable depending upon experience 
Work location: North Area Service Centre, 1 Glasgow House, Lanark Road, W9 1QY
Hours per week: 36
Contract type: Temporary up to 6 months  
Closing date: 3 July 2026

About Us:

THE EXTRAORDINARY STORY OF THE IMPOSSIBLE DREAM

Housing and Commercial Partnerships in Westminster City Council is a world of extraordinary stories. Where people use their vision and commitment to open doors for the next generations.

Nothing beats the feeling of helping someone find their passion. At Westminster City Council, our City Lions team helps young local people engage with culture, creativity and dreams. When they came across a lonely, isolated 16-year-old who called himself a failure, they knew what to do. They worked 1-2-1 to find the thing this boy really loved. YouTube, it turned out. But it’s impossible to turn that into a career, right? Wrong. A week later, he was enrolled on the British Film Institute film-making programme. It was the ultimate light-bulb moment. And it turned him into what he is today – a budding Spielberg with a world of opportunity at his feet.

The Role:

As a Property Surveyor you can make your own powerful contribution to Westminster’s success. You’ll join our high profile Housing Services, and oversee and ensure building and maintenance projects are delivered on time and to budget. This work will include repairs, planned works and programmes, the refurbishment of empty properties, dealing with dampness and condensation issues, leak detection, planned preventative maintenance and the pre and post inspection of works. In addition, we’ll expect you to oversee the property surveying functions required to manage a portfolio of approximately 5,000 homes, including the structure and fabric of the buildings, internal and communal areas and estate grounds.

Working with our Area Repairs Managers to implement and develop the systems necessary to regularly inspect the external and communal parts of properties, you’ll identify any requirements for repairs and maintenance, and ensure works are carried out according to urgency and priority. Committed to collaborating with your colleagues as you ensure a joint approach to improving quality and customer satisfaction for our residents, you’ll also highlight key investment needs and considerations to the Property Planning and Assets Team so that works can be planned appropriately.

You’ll have a wide range of additional responsibilities – these include helping to lead and develop a team of technical staff, managing the local delivery of the repairs term contract, and ensuring that our health and safety management policy is fully implemented and documented. We’ll also expect you to lead, deliver and oversee planned strategic projects and programmes of change, and help to establish a coordinated and integrated approach to the management of the service we provide.

Please refer to the Job Description for more information.

About You:

To be a success in this role you’ll have well developed experience of diagnosing defects and undertaking repairs in residential buildings, and be capable of arranging inspections, visiting homes and managing system processes to record and resolve our customers’ issues. It’s important that you possess the IT skills to manage and administer workflows, mobile reporting and the production of reports and management information, and you should also be capable of using performance data and customer feedback to improve the service we deliver.

Ready to manage and administer large repair and maintenance contracts, and with extensive experience of applying the requirements of CDM Regulations and relevant Health and Safety requirements, you’ll have the expertise to assess the compliance of works with technical standards and make complex technical and professional decisions. We’ll also expect you to be capable of investigating complaints and identifying, managing and co-ordinating the response to major service failures and emergencies.

A confident user of IT and computer systems, and with the ability to plan, organise and produce work of the highest quality, you’ll understand our customers’ needs and possess the skills to communicate with a wide range of people by phone, in writing and face-to-face. Committed to collaboration and teamwork, and ready to invest time in your own professional development, you’ll also have plenty of initiative and drive, and be prepared to multi-task without supervision in a fast-moving, high-pressure environment.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.