Job Details:

Salary range: £42,912 - £57,495 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Temporary up to 24 months 
Vetting requirements: Enhanced DBS Check
Closing date: 19 July 2026

About Us:

THE EXTRAORDINARY STORY OF CAROL’S LIFE-CHANGING JOURNEY

As the educational arm of Westminster City Council, Westminster Adult Education Service (WAES) is a world of extraordinary stories. From Childcare & Early Years Education to ESOL, and from Accounting and Digital to the Creative Arts and more, WAES’s courses offer unparalleled opportunities to grow, develop and acquire new skills. People like Carol work to help everyone in our diverse communities to achieve their potential and transform their lives.

Carol left a music industry career back in the 80s, to volunteer in a local nursery. It changed her life.  Now she’s managing a team to help create life-changing opportunities for children and families across Westminster and beyond. She’s never looked back. She loves working in, and for the benefit of, her local community.

From volunteering to getting a job in a nursery, to studying and becoming a Childcare Development lecturer, to joining Westminster City Council back in 1989, Carol has always seized every chance to keep learning and progressing. And now, she encourages her team to do the same. She puts her heart into enabling people’s development. That’s why Carol and Westminster are so well suited. We’re all about nurturing people too.

Carol’s immensely proud of her team, many of whom joined as learners. They have qualified and progressed. And they’ve achieved an Outstanding Ofsted grading together. She’s also proud that WAES can give opportunities to local people with potential.

Just as enthused and ambitious now as she was 35 years ago, there are still goals Carol wants to achieve for her team, for learners, children and families. With Westminster, she’s in exactly the right place to keep doing that. 

The Role:

This is an exciting opportunity to join one of the highest performing SEND services in the country as an Interim EHC Assessment and Review Coordinator within our Bi-borough SEND Service, supporting children and young people across Westminster City Council and RBKC. Our service has a strong track record of delivery, with highly positive Local Area SEND inspection outcomes, consistently strong performance and a clear commitment to achieving the best possible outcomes for children and young people with SEND.

This is a two-year fixed term post created to provide backfill for colleagues who have been seconded to support our ambitious SEND reform programme. As a result, we are looking for experienced professionals who can quickly become part of the team and make an immediate contribution from day one.

You will join our statutory SEND service, taking responsibility for a varied caseload and acting as a key point of contact for children, young people, families and professionals. Working within a statutory framework, you will coordinate Education, Health and Care Plan reviews, amendments, phase transfers and placement consultations, ensuring that all work is completed in line with legislation and statutory timescales. You will work closely with schools, colleges, health services, social care and other partners to ensure that children and young people receive the support they need to thrive.

You will be joining an experienced and highly regarded service made up of specialist teams covering 20 Week Assessments, Early Years and Primary, Secondary and Further Education, Transport Eligibility, Independent Travel Training, Specialist Teacher Services and a range of other professionals who work together to deliver a comprehensive SEND offer.

This is a busy and rewarding role where no two days are the same. You will work on complex and often high-profile cases, build strong relationships with families and professionals and play a direct role in securing the right support and provision for children and young people. There will be challenges, but there is also a real opportunity to make a meaningful difference to people's lives.

Our staff tell us that what makes the service special is the quality of the people they work with. We have knowledgeable and committed colleagues, excellent relationships with many of our schools and settings, supportive managers and a culture where people genuinely help one another. We work hard, we hold ourselves to high standards and we are ambitious for the children and young people we serve, but we never lose sight of the importance of working together.

If you are looking for an opportunity to join a respected service, contribute to an exciting period of SEND reform and work alongside talented colleagues who are committed to making a difference every day, we would love to hear from you.

Please refer to the Job Description for more information.

About You:

You will be an experienced SEND professional who is ready to step into a demanding statutory role and make an immediate impact. You understand the responsibilities that come with coordinating Education, Health and Care Plan processes and have the knowledge, confidence and professional judgement to manage complex casework independently.

This role is not suited to someone who is new to statutory SEND work. We are looking for someone who already has substantial experience of EHC assessment and review processes for a local authority and who has managed cases from initial request through to final decision. Ideally, you will have experience of annual reviews, phase transfers, plan amendments, placement consultations and SEND Tribunal activity. You will understand the Children and Families Act, the SEND Code of Practice and the wider legislative framework that underpins our work.

You will be comfortable managing a significant caseload whilst balancing competing priorities and statutory deadlines. You are organised, resilient and able to maintain quality and accuracy even when working under pressure. You know how to analyse professional advice, make evidence-based recommendations and ensure that plans accurately reflect a child or young person's needs and required provision.

Relationship building is central to this role. You will be able to establish credibility with families, schools, colleges and partner agencies and communicate confidently with people from a wide range of backgrounds. You will be calm in difficult conversations, able to respond professionally to challenge and committed to working collaboratively to resolve issues and secure positive outcomes.

You will share our ambition for children and young people with SEND and recognise the importance of providing families with a high quality service. You will have strong professional values, a commitment to continuous improvement and a genuine desire to make a difference.

Most importantly, you will want to be part of a team. We are looking for someone who is supportive of colleagues, willing to share knowledge and committed to contributing positively to our learning culture. You will join a service with high expectations, but also one that invests in its people and values the contribution every member of staff makes.

If you are motivated by improving outcomes for children and young people, enjoy working in a fast-paced statutory environment and are looking for an opportunity to join one of the country's leading SEND services at an exciting time of change and improvement, we would welcome your application.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. 

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.    

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.