Job Details:

All applications must apply via Starfish. No applications will be considered via any other method. Please do not apply via the SuccessFactors job portal.

Salary range: £56,436 - £76,872 per annum. Salary negotiable depending upon experience 
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP 
Hours per week: 36 
Contract type: Permanent
Vetting requirements: Standard DBS Check  
Politically Restricted post: Yes
Closing date: 10 May 2026

About Us:

THE EXTRAORDINARY STORY OF KATE’S PASSION FOR NUMBERS AND PEOPLE.

Housing in Westminster City Council is a world of extraordinary stories. Where dedicated and compassionate professionals bring everything to their work.

Take Kate, an absolute wizard at managing housing asset data for our annual £50m capital programme. Kate’s an inspiration to her team. Now a senior manager, she first joined as a college leaver in finance. Through Westminster’s encouragement, as well as her own hard work and determination, she’s gained professional qualifications and taken on a series of increasingly stretching roles.  

Today, we depend on Kate’s analytical powers to keep track of the condition of over 21,000 of our tenanted and leasehold homes – from roofs and windows to kitchens and bathrooms. Kate’s committed to achieving the Decent Homes Standard for all our tenants and a high standard for all our leaseholders. Her passion is numbers but, because she grew up in social housing, she also understands the human stories behind the data.

More than that she understands the disruption renewal work entails. So when an elderly resident’s family mentioned that their mother needed not just a new kitchen, but adaptations to her bathroom, Kate got right on to it. She co-ordinated with colleagues to assess the resident’s disability needs.

Kate’s worked hard to ensure our routine external and internal stock condition surveys pick up on repairs and health & safety issues at the same time. And, by recognising patterns in the data that’s gathered, she makes a vital contribution to forward planning for large-scale capital renewal works. 

The Role:

As Clerk of Works, you too can make a powerful contribution. You’ll be the expert eyes and ears on the ground, ensuring that our Major Works are realised in the way that the City Council has envisioned.

The Major Works team delivers complex capital projects across Westminster’s housing stock. Our goal is for homes to be safe, high quality and sustainable. We manage construction programmes, engage residents, oversee contractors, uphold governance, value for money, and regulatory compliance.

You’ll lead on the oversight, inspection and assurance of Major Works across allocated estates. In establishing a continuous visible presence at sites, you’ll be standing for the Council. You’ll combine deep technical inspection with creative problem-solving, unblocking complex issues at a pace. Plus, you’ll conduct detailed surveys on sites and stock conditions, looking to prevent resident disruption, mitigate risks, and improve costs. Overall, you’ll ensure that all works meet the highest standards.

You’ll create evidence-based reports that are authoritative on risks, options and recommendations, ensuring compliance with contract drawings, specifications, statutory standards, conservation and health and safety requirements.

You will work with the Commercial team to validate valuations, approving only compliant work and ensuring any issues are identified and resolved before payment. You’ll also provide accurate cost data to Leasehold Services for service charge billing and prepare clear, evidence‑based responses for queries or tribunal cases.

As well as this, you’ll help us to improve, now and in the future. By translating real-time site intelligence into improvements in standards, contracts and resident experience.

From service providers to consultants to residents, this role will require professional, consistent communication that stays solution focused. You’ll need to be comfortable translating technical issues into plain language, and deescalating conflict when it arises. In collaboration with Resident Liaison Officers, you’ll develop a tailored plan for sensitive cases – such as vulnerable households or high impact works.

Flexibility and an openness to travel are key to this role, as you’ll attend sites and resident meetings across Westminster City. This will include out of hours work.

We are a thriving, forward-thinking place to work. Join us and we’ll encourage your personal development, while we work together to better the lives of our residents. 

Please refer to the Job Description for more information.

About You:

To be equal to the role, you’ll have worked with seniority as the sole Clerk of Works for a Housing or Capital Major Works delivery. You have significant experience in inspecting works and quality assuring delivery. You’ll have delivered on value for money in capital delivery, through procurement, contractor performance management, scope, change and quality control. Experience confirming Building Regulations/Building Safety Act and other relevant statutory and regulatory and best practice guidance compliance is also key. With strong contract management skills, you’ve administered and assured performance under construction contracts (JCT, NEC) and managed change control, disputes and compliance. You’ve set and reviewed service provider improvement plans, with measurable KPIs and contract levers. Even under pressure, time constraints, and limited resources, you can deliver results.

You understand budget and resource management: monitoring expenditure, forecasting, and ensuring alignment with business plans and funding constraints. Plus, you’ve prepared detailed written reports on technical issues. Experience of computerised record keeping is also useful.

Our residents are our focus. As such, you’ll bring a track record of embedding the Equality Act into services and housing projects, tailoring for vulnerable residents and ensuring outcomes are accessible, representative and responsive to diverse communities. Collaboration is key here – you’ve worked with councillors, contractors, consultants and residents. You’re able to communicate technical content to non-experts.

To complete the tasks of this role, you are physically able to work at height and perform manual labour.

Overall, you’re detail orientated, technically minded, a superb communicator, and intent on embedding inclusivity into your work. 

You’re educated to HNC/HND, degree or NVQ Level 6 (or equivalent) in construction, building, surveying or site inspection. With membership of the Institute of Clerks of Works and Construction Inspectorate. 

About You (Continued)

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E, Black, Asian and multiple ethnic) background and, while the role is open to all applicants,  we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit  https://www.westminster.gov.uk/health-and-social-care/public-health-strategy-policies-and-reports/equality-duties

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

All applications must apply via Starfish. No applications will be considered via any other method. Please do not apply via the SuccessFactors job portal.