Family Hub Manager £48,873 - £59,220 per annum Permanent Full Time (36 hours) Roehampton, London

Are you an experienced manager looking to lead a welcoming space that supports families and strengthens communities ?

Family Hubs bring services together under one roof, reducing barriers, strengthening connections and supporting families to thrive . You will be part of a service that puts people first, values collaboration and is committed to tackling inequalities .

You will play a pivotal role in shaping how families experience support in Wandsworth, and your leadership will directly influence how accessible, inclusive and effective that support feels for residents . Working closely with the Head of Cluster and fellow Family Hub Managers you will share learning, align approaches and ensure resources are used effectively across the borough .

About the role

As a Family Hub Manager, you will ensure our Family Hubs are safe, welcoming and responsive spaces where children, young people and families can access the help they need, when they need it .

This role puts you at the centre of community‑based Early Help. You will oversee the daily operation of a Family Hub and work closely with partners to ensure services delivered from the Hub reflect local need and improve outcomes for families. You will be responsible for building management, health and safety, and site‑based risk management to ensure compliance and reassurance for all users.

You will be the key link between statutory services and voluntary, community and faith sector partners, supporting joined‑up Early Help delivery. You will promote the Family Hub model locally, helping families and professionals understand how to access support and services .

Essential Qualifications, Skills and Experience

Experience managing front‑of‑house, reception or facilities functions within a community, education, early years or social care setting. Strong understanding of Early Help services and the Family Hub model, including safeguarding and confidentiality requirements . Proven ability to work effectively with partners across statutory, voluntary and community sectors. Experience of operational leadership, including managing staff, safety and solving complex, day‑to‑day challenges. Strong organisational and communication skills, with the ability to manage multiple priorities and engage sensitively with families .

If you meet the above criteria and you are motivated by community impact to lead a team that makes a real difference to families, we encourage you to apply .

In your supporting statement, please ensure that you address the full person specification criteria outlined in the attached job profile at the end of this advert .

For an informal conversation about the role, please contact Nuzhat Ilyas by emailing Nuzhat.Ilyas@richmondandwandsworth.gov.uk

Closing Date: 15 March 2026 Shortlisting Date: w/c 16 March 2026 Interview Date : w/c 23 March 2026

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone . We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services .

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment . Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS) .

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.