Trading Standards Enforcement Officers

Organisation: London Borough of Waltham Forest

Salary: PO1 - PO4 £42,492 - £53,919

Retention Bonus: £3000 golden hello payment subject to minimum retention period

Contract Type: Full-time Permanent x 2 vacancies

Working hours per week: 36

Application Deadline: 23/11/2026

Proposed Interview Date(s):  TBC
 

Reference: 2306

About Us: 

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. 

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. 

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. 

About the role: 

•    Investigative Support: Conduct thorough investigations into trading standards violations and consumer      protection issues.
•    Expert Advice: Provide specialist advice to colleagues and stakeholders on trading standards legislation and enforcement.
•    Compliance Monitoring: Monitor and enforce compliance with trading standards regulations.
•    Stakeholder Collaboration: Work closely with team members, colleagues from other regulatory services, and external stakeholders to resolve        cases and complete project work.
•    Flexible Working: Be prepared to carry out duties at flexible times, including occasional evenings and weekends.

We are a Home Office–licensed sponsor; however, for this specific role we are not able to provide Skilled Worker visa sponsorship. To be considered, you must already hold a form of UK work authorisation that does not require sponsorship.
 

>> Click here to download the Role Profile << 

Key Responsibilities: 

In this role, you will be responsible for developing and delivering specialist investigative support and advice for Regulatory Services, focusing on trading standards and consumer protection. Your expertise will help ensure compliance with relevant legislation and safeguard consumer rights. You will be expected to perform both office-based work and site visits as part of your investigative duties. Collaboration with team members and external stakeholders is essential to successfully fulfilling the role's responsibilities.

Qualifications and Requirements: 

•    Trading Standards Practitioner Certificate/Diploma (TSPC/D), or 
•    Diploma in Consumer Affairs & Trading Standards (DCATS), or 
•    Diploma in Trading Standards (DTS)/Diploma in Consumer Affairs (DCA), or
•    Degree in Consumer Protection (i.e. BSc). 
•    or passed the Regulatory Compliance Officer Apprenticeship or the Level 6 Apprenticeship 
•    Knowledge and Experience: Demonstrate a comprehensive understanding of trading standards legislation and       enforcement practices.
•    Professional Qualification: Hold an appropriate professional qualification in trading standards or a related field.
•    Skills: Exhibit excellent verbal and written communication skills, organizational abilities, and attention to detail.
•    Initiative and Pressure Handling: Show the ability to work independently and manage tasks under pressure.
•    Adaptability: Be adaptable and willing to work at flexible times, including evenings and weekends.

 Please see the Role Profile for full details.
 

Terms and conditions:

Satisfactory employment references and CIFAS identity checks; 

Satisfactory declaration of interest; 

• This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults; 

• Satisfactory DBS check; 

• Continued professional body registration; 

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.  

Equal Opportunity Employer: 

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. 

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. 

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. 

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us. 

Contact Information: 

If you have any questions about this vacancy or the application process, please contact Sandra Bennett, Manager Trading Standards

at Sandra.Bennett@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk. 

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method. 

Click here for further information on the Human Resources recruitment privacy notice. 

Fraud Awareness Notice
The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic).

We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.

If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information.

If you have concerns about a job advert or communication, please report it to:
fraud@walthamforest.gov.uk