*** Internal Applicants Only***

Organisation: London Borough of Waltham Forest

Salary: SO1 £38,256 – £39,276

Contract Type: Full-time Permanent

Working hours per week: 36

Application Deadline: 29/05/2026

Proposed Interview Date(s): W/C 8th June 2026

Reference: 2108

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

To provide confidential administrative support to Corporate Directors to ensure the smooth and effective running of their departments. Lead on a number of processes and systems to ensure that Corporate Directors are able to carry out their duties effectively and support improved outcomes for residents.

>> Click here to download the Role Profile <<

Key Responsibilities:

Effectively manage the time of Corporate Directors to support them effectively in their roles
Handle sensitive and confidential information. Confidential data is securely stored and handled in accordance with agreed procedures and guidelines Documents and files are archived, stored and managed effectively
Contribute to the wider aims of the Leadership Office and directorates. Work collaboratively with Executive Assistants and Business Managers to collectively support their Directorate and the objectives of the Strategic Director Develop shared working practices with the relevant Cabinet Support Assistant to support strong working relationships between Cabinet Members and Strategic/ Corporate Directors
Maintain the reputation and professionalism of the department and individual Corporate Directors

Qualifications and Requirements:

Experience of complex inbox management and developing systems for prioritisation on behalf
of senior leaders
• Experience of working with senior officers, ideally in a political environment
• Excellent organisational skills with experience of organising meetings and events with internal
or external stakeholders
• Excellent verbal and written communication skills
• Ability to use IT systems and O365 packages to produce work of a high quality
• Ability to work independently and take initiative, as well as work effectively as part of a team
to deliver strategic objective
• Ability to work confidentially and deal with sensitive information
• Be adaptable and resilient in order to respond to changing work priorities in a fast paced
environment
Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent. Relevant professional qualification

Terms and conditions:

Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
This post is politically restricted therefore the post holder is disqualified from undertaking certain political activities under the Local Government Officers (Political Restrictions) Regulations 1990.
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Thamina Khanom, Business Manager at Thamina.Khanom@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.

Fraud Awareness Notice
The London Borough of Waltham Forest only advertises vacancies via our official website and approved recruitment platforms (e.g. Jobsgopublic).

We will never ask for payment or request sensitive personal or financial information as part of our recruitment process.

If you are contacted by a third party claiming to represent the Council, please verify the vacancy via our official careers website before sharing any information.

If you have concerns about a job advert or communication, please report it to:
fraud@walthamforest.gov.uk