Organisation: London Borough of Waltham Forest

Salary: PO4 - PO5 £49,056 - £55,323
Retention Bonus/ Market Supplement: £1,000 Paid every six months (upon successful completion of a six month probation period).

Contract Type: Full-time, Permanent
Working hours per week: 36

Closing Date: 15/04/2026

Proposed Interview Date(s): TBC

**INTERNAL APPLICATIONS ONLY**

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

Reporting to a Team Manager, to manage and professionally supervise a number of qualified & support staff and to support other colleagues. To be responsible for ensuring the delivery of high quality and legally compliant social care practice to agreed standards for the staff within the remit of the post.

To undertake the full legal range of social care assessments and develop person-led support plans that meet the needs and outcomes of individuals.

To manage a complex caseload.

To maximise the independence and wellbeing of adults and older people.

The Adult Care Management Team are divided into two; both teams manage longer-term, complex caseloads with a high emphasis on Relationship-Based Interventions. There is also an element of high-intensity and quick turnaround work under a Discharge to Assess Model. The ethos being to support Adults to leave Hospital when safe and appropriate to do so and continuing their care and assessment out of an Acute setting. Both Adult Care Management Teams hold statutory responsibilities for Safeguarding, Reviews and Support Planning.

The Adult Care Management Team, work with adults aged 18 and over, to identify and care plan for eligible Social Care and Support needs. As a Social Care Assistant within this remit, your role will be to manage your own complex caseload, with the support of a Practice Manager and Team Manager.

Key Responsibilities:

Significant post-qualifying social work experience in a Children & Families setting
Experience of undertaking highly complex casework within a statutory children’s setting
Experience of service delivery which is culturally sensitive and responsive to the needs of a multi-cultural community
Experience of prioritisation, care planning and service delivery
Demonstrable knowledge and experience in assessing complex risk
Experience of having to interpret, understand and make judgements on the complex interactions between the risk and protective factors in any given situation when arriving at a decision about whether the child or young person is suffering or is likely to suffer significant harm.
Have high-level knowledge and skills in gathering information from a range of sources, including direct observation of children and young people and their interactions with mothers, fathers and carers.
Make timely judgments and decisions that are based on evidence and thorough analysis of all the information gathered.
Demonstrate an ability to draw up specific practical plans with clear timescales that are based on high quality assessments, which set out the planned outcomes for the child or young person.
Systematically monitor and review decisions and plans, revising them where appropriate in the light of new information and evaluation of whether the interventions are achieving the planned outcomes.
Know about the different methods of intervention and, on the basis of a critical review of the research evidence, understand their effectiveness.
Demonstrate or show evidence of having undertaken and managed to completion no of complex cases and able to demonstrate a high level of conceptualisation of critical analysis.
Excellent interpersonal and communication skills (verbal and written).

Qualifications and Requirements:

To be considered for this position, you should meet the following requirements:

Educated to degree standard or equivalent

Relevant professional qualification (e.g. CSQW, Dip SW, equivalent degree level or equivalent qualification in Social Work or Occupational Therapy)

Social Work England registration

Evidence of Continued Professional Development

Terms and conditions:

The below terms and conditions apply to this role:

Satisfactory employment references and CIFAS identity checks;
Satisfactory declaration of interest;
This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;
Satisfactory DBS check;
Continued professional body registration;
As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information:

If you have any questions about this vacancy or the application process, please contact Steven Box, Team Manager at Steven.Box@walthamforest.gov.uk

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.