Youth Support Worker-in-Charge

A key priority within the Tower Hamlets Council Strategic Plan 2022-2026 is to transform and improve services for young people in the borough.  We are ambitious about ensuring that all young people in the borough have access to a diverse range of youth work opportunities and support through the delivery of a high-quality youth service, this includes: 

• Universal ‘safe spaces’ in every single ward throughout the borough where young people can stay safe, participate in positive activities and educational opportunities as well as access additional support from youth workers. This will be an increase from five commissioned universal services to at least one in every ward therefore providing accessible 'safe spaces’ for all young people.
• Targeted youth support for vulnerable young people and their families.
• Integrated detached youth work team providing a preventative and responsive approach to harm outside the home.
• Commissioning of specialist youth provision for specific groups of young people and universal youth provision.

The Role

We have an exciting opportunity to recruit a full-time Youth Support Worker-in-Charge for our Universal Safe Spaces team within Young Tower Hamlets.

The key focus for this role will be delivering and developing youth work sessions for young people as part of the Young Tower Hamlets Universal Safe Spaces offer across the borough. This is a practical Youth Support Worker-in-charge role with day-to-day line management responsibilities of Youth Support Workers and volunteers.

In this dynamic role the Youth Support Worker-in-Charge will:

• Assist and support Senior Youth Workers with planning, delivery and evaluation of the year-round Universal Safe Spaces offer.
• Be responsible for ensuring that, prior to delivery of Universal Safe Spaces sessions, appropriate risk assessments are in place and building safety checks are undertaken, including all Youth Support Workers and Volunteers clearly understanding their roles and responsibilities in accordance with relevant plans.
• Ensure that all relevant recording related to Universal Safe Spaces session delivery is completed (e.g. signing-in sheets, session briefing/debriefing, evaluations, membership forms, accident & incident recording).
• Be responsible for the health and safety of young people, Youth Support Workers and Volunteers as part of the delivery of Universal Safe Spaces sessions in accordance with risk assessments, policies and procedures.
• Day to day management of Safe Spaces / buildings which will include the opening and closing of buildings for session delivery as well as undertaking relevant health and safety tasks
• Effectively engage with young people through one-to-one conversations and group work activities, contributing towards the holistic personal, social, emotional, and educational development of young people.

Role Requirements

• Understanding of the factors affecting young people locally.
• Comprehensive understanding of safeguarding children and vulnerable adults, as well as effective application of safeguarding practices.
• A recognised Youth Work Qualification (Level 3).
• Experience of leading staff teams to effectively deliver an attractive ‘offer’ and universal provision for young people.
• Experience of engaging with young people individually or in groups which demonstrates the ability to develop rapport and maintain positive relationships.

Our offer

We are committed to developing excellent managers and practitioners and making Tower Hamlets an employer of choice. If you choose to work with us, you will benefit from:

A competitive salary - £39,807 to £41,637 (Grade G)

• Up to 31 days annual leave rising to 32 days with 5 years continual service and 8 bank holidays
• Learning and development opportunities via my annual review scheme and supervision
• Enhanced sick pay scheme, maternity/adoption leave pay and maternity support leave
• Opportunities for flexible working around service delivery and priorities. Working hours will primarily be between 1:30pm – 9:30pm with some flexibility to start early / finish early on non-youth centre delivery days, as agreed by your line manager.
• Cycle to work scheme/ Rent deposit scheme/Access to free eye tests
• Discounted gym/Costco membership
• You at Work discounts and many others

We have fantastic transport links –Tower Hamlets Town Hall is directly opposite Whitechapel Station, which is a minute away. Whitechapel is an interchange station which serves Hammersmith & City, District, Overground, with quick access to central line DLR and Jubilee lines. We also have the Crossrail Elizabeth line with links to Canary Wharf, Shenfield/Abbey Wood/Heathrow and Stratford, which is the best-connected hub in London. 

All applications should be made via our online application system; no CVs or alternative forms of applications are accepted.

If you require more information on the role, please contact [email protected] 

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.