We are recruiting for a Waste Services Senior Support Officer (Staffing) to join our Waste Services team within Public Realm.

If you are passionate about supporting operational service delivery, committed to achieving positive outcomes, and bring experience in HR administration and payroll processes, we would love to hear from you.

In this role, you will:

Provide HR and payroll administrative support to Waste Services and operational managers
Coordinate payroll submissions, resolve pay queries, and maintain workforce data
Support employee relations processes, including sickness, disciplinary, and casework

About You

We are looking for someone who can demonstrate:

Experience in HR administration and payroll systems
Experience supporting managers with staffing or employee-related matters
Knowledge of HR policies, procedures, and data handling requirements
Strong Microsoft Office skills, particularly Excel and data management
Strong communication and collaborative skills, with the ability to work effectively in a diverse community

Our Benefits

Competitive salary (Grade I) plus standard council benefits.
Local Government Pension Scheme membership.
Generous annual leave, plus bank holidays and additional Christmas closure days.
Flexible and agile working arrangements, with the role primarily site-based and some flexibility available.
Access to learning and development opportunities.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. To avoid disappointment please submit your application as soon as possible.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.