We are recruiting for a Finance Officer to join our busy Client Financial Affairs Team.

If you are passionate about assisting client's to manage their finances, act in their best interests and supporting their independence, committed to achieving positive outcomes, and bring some practical experience, we would love to hear from you.

In this role, you will:

Manage a caseload of client's property and financial affairs, making applications to the DWP and Court of Protection
Be responsible of ensuring that the client receives the correct benefits and their day to day needs are met
Act in the client's best interests, adhering to the Mental Capacity Act and providing Annual Accounts to the Office of the Public Guardian
Have the ability to work on your own initiative and as part of a team

About You

We are looking for someone who can demonstrate:

Working knowledge of dealing with the DWP across all benefits, Housing Benefit and Council Tax Benefit
Day to day experience of managing client's finances
Strong communication and collaborative skills, with the ability to work effectively in a diverse community.

Our Benefits

Competitive salary £42,264.00 - £44,235.00
Local Government Pension Scheme membership.
Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
Flexible and agile working to support work–life balance.
Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.