We have an exciting opportunity for the role of Deputy Head of the Mayor’s Office on a Fixed term Contract. This is an excellent opportunity for an experienced professional to make a tangible impact in a high-profile and politically sensitive environment.

The role sits within the Mayor’s Office, Chief Executive’s Directorate, and plays a key part in supporting the Mayor’s priorities, community engagement, and external relationships.

About the Role:

Reporting to the Head of Mayor’s Office, the post holder will:

Support the Mayor, Deputy Mayors and Cabinet Members in the development and delivery of policy and community liaison activity
Lead and shape the Mayor’s community engagement and stakeholder relationships, ensuring strong connections with residents, partners, and the voluntary and business sectors
Oversee and manage the Mayor’s casework function, ensuring high-quality, timely responses to enquiries, petitions, and public questions
Work across the organisation with Corporate Directors and services to ensure alignment with the Mayor’s priorities and strategic objectives
Provide advice to Members and officers on policy, community liaison, and external relations, including the implications of national policy and legislation
Manage and lead staff within the Mayor’s Office, including casework and political support functions, and deputise for the Head of Mayor’s Office as required

This is a demanding and varied role requiring strong political awareness, sound judgement, and the ability to operate effectively in a fast-paced environment.

Who We’re Looking For:

This opportunity is suited to individuals who:

Have a strong understanding of local government, governance, and the political environment
Can build effective relationships with Members, senior officers, and external stakeholders
Can demonstrate experience of policy development, community engagement, or communications
Have strong leadership and organisational skills, with experience of managing staff and competing priorities
Are confident providing advice and support in high-profile and sensitive contexts
Are motivated by the opportunity to step into a senior leadership role within the Mayor’s Office

What’s on Offer:

An opportunity to gain senior leadership experience within the Mayor’s Office at the centre of the organisation
Exposure to Members, senior leadership and borough-wide priorities and initiatives
Experience of working across policy, engagement, casework, and external relations in a complex and high-profile setting

Our Benefits

Competitive salary £62,743 - £66,084
Local Government Pension Scheme membership
Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas
Flexible and agile working to support work–life balance
Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

Further details, including full role responsibilities and person requirements, are set out in the attached job description.

Important:

We are committed to creating an inclusive leadership community that reflects the diversity of our borough. We welcome applications from colleagues of all backgrounds and will support reasonable adjustments throughout the process.

If you have any questions about the opportunity or process, please contact Amy Jackson.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.