Caretaker (x17) – Estate Services

We are recruiting 17 Caretakers to join our Estate Services Team within the Housing & Regeneration Directorate.

If you take pride in delivering a good service, enjoy working in your local community and want to help keep estates clean, safe and welcoming for residents, we would like to hear from you.

This is a hands-on role working across housing estates, suited to someone reliable, motivated and committed to maintaining high standards.

In this role, you will:

Carry out scheduled cleaning tasks across communal areas of housing estates.
Operate and maintain cleaning equipment safely and effectively.
Support waste management activities, including the removal of bulky waste.
Carry out fire safety and health and safety checks within communal areas.
Identify and report defects, hazards and other issues affecting communal areas.
Remove graffiti within agreed timescales.
Engage with residents and contribute to service improvements.
Work collaboratively with colleagues and other council teams.

About You:

We are looking for someone who can demonstrate:

Experience of working in a customer-focused environment.
Experience of working outdoors in housing, estate services or a similar operational environment.
An understanding of cleaning services or similar operational work.
Awareness of health and safety and safe working practices.
Good communication skills and the ability to work with residents and colleagues in a professional manner.
The ability to work independently and manage a varied workload.
A reliable and positive approach, with a commitment to delivering a high-quality service.
A willingness to learn and adapt to changing service needs.
Good communication skills, with the ability to work positively with residents, colleague.

A Basic DBS check is required for this role.

Our Benefits

We offer:

A competitive salary
Membership of the Local Government Pension Scheme
29 days annual leave, rising to 33 days with 5 years' service, plus bank holidays and additional days over the Christmas period, subject to service requirements
Working arrangements that reflect operational requirements
Access to staff benefits and money-saving schemes, including season ticket loans
Ongoing learning and development opportunities through our Learning Academy, with opportunities to progress

This role offers an opportunity to lead a visible frontline service that makes a real difference to residents by helping to keep estates clean, safe and well maintained.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.