Join Tower Hamlets as an Assistant SEND Caseworker and play a key role in supporting children and young people with Special Educational Needs and Disabilities (SEND). Working within our SEND Service, you will help ensure Education, Health and Care Plan (EHCP) processes are delivered efficiently and in line with statutory requirements.

As an Assistant SEND Caseworker, you will provide comprehensive administrative and business support to EHCP Coordinators, helping to manage assessments, annual reviews, and transitions for children and young people with SEND. You will be a first point of contact for parents, schools, and professionals, ensuring high standards of customer service and accurate case management.
Key Responsibilities

• Support the administration of EHCP assessments and annual reviews.
• Respond to enquiries from schools, parents, and young people regarding EHCP progress.
• Prepare documentation for final plans, school consultations, and SEND Panel meetings.
• Monitor and process annual reviews, maintaining accurate records on relevant systems.
• Support phase transfer processes between education settings.
• Maintain electronic case files and ensure data is accurate and up to date.
• Liaise with professionals to obtain assessment advice and documentation.
• Provide efficient administrative support across the SEND team.

About You

We're looking for an organised and proactive individual who has:

• Experience delivering administrative support within an education, social care, or similar environment.
• Excellent verbal and written communication skills.
• Strong IT and data management skills.
• The ability to prioritise workloads and meet statutory deadlines.
• Experience working with schools, families, and young people.
• An understanding of the Children and Families Act 2014 and SEND Code of Practice.

Why Join Us?

At Tower Hamlets, you'll be part of a collaborative team committed to improving outcomes for children and young people. We value colleagues who are open, accountable, innovative, respectful, and committed to delivering excellent services.
Additional Information

• Enhanced DBS check required.
• No supervisory responsibilities.
• Based within the Children and Culture Directorate, Education and Partnerships Service.

Apply today and help make a positive difference to the lives of children and young people with SEND in Tower Hamlets.

The vacancy will be closed once we have reached the maximum number of applications.

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.