Thanet District Council Building Control is looking for a proactive Senior Service Administrator to lead our Building Control administrative functions. This is an exciting time to join the team as we expand our services and negotiate the ever changing landscape of building regulation. This is a key role that combines team leadership with high-level regulatory oversight, ensuring our busy and growing department remains efficient and compliant as national building safety legislation evolves.

The Role

As the Senior Service Administrator, you will be at the heart of our Building Control department. You will manage a dedicated team of Service Administrators, overseeing daily workloads and ensuring the seamless delivery of the Building Control lifecycle.

You will also play a key role in the Local Authority’s readiness for the Building Safety Levy (BSL) go-live. This involves attending MHCLG engagement sessions, managing BSL revenue, and conducting essential regulatory spot checks.

What You’ll Do

Lead & Develop: Directly manage and mentor a team of Service Administrators, overseeing performance reviews and CPD tracking.
Regulatory Oversight: Support the Building Control Manager in implementing new legislation and managing the Building Safety Levy processes.
Customer Excellence: Provide expert guidance to customers on application types, fees and inspection requirements, ensuring a professional and courteous service.
Financial & Systems Management: Oversee fee calculations, financial management of applications, and act as the systems manager for Building Control software.
Critical Response: Manage the administrative process for Dangerous Structure sites, coordinating with legal and financial teams within statutory timelines.

What You Bring

Experience: Proven skills in supervising administrative teams, ideally within a high-pressure or regulatory environment.
Knowledge: While training will be provided, a background in Building Control legislation or Building Safety Levy procedures is highly desirable.
Financial Literacy: Confidence in managing financial practices, including invoicing, orders, and general accounting.
Technical Proficiency: Strong skills in Office/Google software and data management systems.
Qualifications: A high standard of general education and a Level 4 Building Control qualification.

For more information about this post please contact Barry Chamberlain at barry.chamberlain@thanet.gov.uk

Thanet is a great place to live and work...

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

Our staff benefits package include

Competitive salary
Flexible working hours
Possibility of remote/hybrid working (DELETE IF NOT)
Flexible annual leave and working arrangements
Local Government Pension Scheme membership
Reduced cost leisure membership, including Theatre tickets and sporting activities
An extensive Employee Wellbeing package