We are looking for a Financial Wellbeing Advisor who is organised and committed to delivering great customer service. Thanet District Council recruiting to the Financial Wellbeing Team within Tenant and Leaseholder Service. This role runs across 3200 households looking to maximise income and support families and individuals in financial stress.

We are looking for someone that is motivated, conscientious and compassionate to support families, and the Rent Team, with sustaining tenancies by lowering the risk of eviction due to rent arrears. Experience of working in a financial inclusion or support based background is desired, however, if you can demonstrate drive and enthusiasm to deliver great customer service, are passionate about service improvement and have an eye for detail then we want to hear from you.

Thanet is a great place to live and work...

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

Our staff benefits package include

Competitive salary
Flexible working hours
Possibility of remote/hybrid working
Flexible annual leave and working arrangements
Local Government Pension Scheme membership
Reduced cost leisure membership, including Theatre tickets and sporting activities
An extensive Employee Wellbeing package

Due to the nature of the role the successful candidate will be required to undertake an Enhanced DBS check as part of their pre-employment checks.

For more information about this post please contact Tom O'Leary at tom.oleary@thanet.gov.uk