Thanet District Council is looking for a Service Administrator to join our Building Control team. This is a specialised and vital role designed to support the implementation and management of the Building Safety Levy (BSL)—a high-profile national initiative that ensures the safety of our built environment.

The Role

Working closely with the Senior Service Administrator, you will be the primary point of contact for the administrative lifecycle of the Building Safety Levy. You won't just be processing paperwork; you will be determining levy chargeability, managing revenue, and providing expert guidance to developers and consultants in a fast-paced, commercial environment.

Your Impact

Levy Expert:Lead the end-to-end BSL process, from determining liability and issuing determination notices to receiving payments and issuing certificates.
Customer Champion:Provide high-quality, professional advice to the public and developers regarding fees, application types, and exemptions.
Financial Integrity:Oversee invoice issuance, monitor debt recovery, and coordinate quarterly revenue transfers to the MHCLG.
Continuous Improvement:Attend national engagement sessions to stay ahead of best practices and help the Council navigate legislative changes.
Team Support:Provide essential technical and administrative support to our Case Officers to ensure the entire department runs like clockwork.

What You Bring

You will have a high standard of general education (minimum 5 GCSEs) and proven experience in a busy administrative or commercial setting.
You will be highly confident using Google Suite and Windows-based data management systems.
You should be organised, meet tight deadlines, and are comfortable handling sensitive financial data.
You must be able to translate complex regulations into clear guidance for stakeholders, remaining professional and courteous at all times.
While Building Control experience is a plus, we are happy to provide training for a candidate eager to gain new qualifications in this field.

For more information about this post please contact Barry Chamberlain at barry.chamberlain@thanet.gov.uk

Thanet is a great place to live and work...

Our historic seaside towns of Ramsgate, Margate and Broadstairs and surrounding villages are rich in heritage and opportunity. With 19 miles of stunning coastline, our beautiful Blue Flag beaches, the internationally renowned Turner Contemporary, and the UK’s only Royal Harbour are all just a short train ride from central London thanks to the high-speed rail link. Our proximity to the port of Dover and the Eurotunnel at Folkestone mean Europe is literally on our doorstep too.

All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.

Our staff benefits package include

Competitive salary
Flexible working hours
Flexible annual leave and working arrangements
Local Government Pension Scheme membership
Reduced cost leisure membership, including Theatre tickets and sporting activities
An extensive Employee Wellbeing package