Fixed Term Technical Officer

Job description

Main Purpose of the Role

Join our Facilities Management team within the Building & Public Realm Department, where you will provide vital support while working flexibly across the wider Department as required.

You will help deliver an efficient, effective and customer-focused service, supporting the Council in meeting its statutory responsibilities for planned and responsive repairs across its office accommodation and depot sites.

This varied role includes maintaining accurate records on the OneServe system, raising purchase and work orders, checking and processing contractor invoices, and working closely with the administrative support team to resolve enquiries from customers and contractors.

You will liaise daily with customers, colleagues across the Council and external contractors, so excellent communication skills are essential. We are looking for someone who uses initiative, enjoys working as part of a team and can organise and oversee works effectively.

Principal Activities

The post holder is primarily assigned to:

• Raise purchase orders and check supplier invoices for payment.
• Create OneServe work orders for the Engineering Services Team.
• Access utility portals to retrieve and process invoices.
• Produce identification cards for staff and contractors.
• Programme building-access fobs for staff and contractors.
• Maintain accurate training and health and safety records.
• Support the maintenance and operation of security systems.

Monitor and review CCTV footage, including liaison with the Police when required.

Carry out routine maintenance and programming of door-access systems.  Programme intruder-alarm fobs and maintain accurate access records.  Assist with minor office moves and practical repair and maintenance tasks as required.

• Liaise with contractors and obtain competitive quotations.
• Deliver project work as directed by the Head of Service.
• Provide day-to-day supervision and support for a Career Track Learner.
• Provide advice and guidance on building health and safety, fire-alarm testing and evacuation procedures across Council premises.
• Undertake other duties consistent with the purpose and level of the role.
• Manage associated paperwork and correspondence, maintain accurate records, and respond professionally to telephone and electronic enquiries.

Maintain accurate departmental records and actively identify opportunities to improve systems, processes and service delivery.

Undertake other duties as reasonably required by the Head of Department or the Council from time to time.

Interview date - 05 November 2026