Infrastructure and Address Administration Assistant

Job Introduction Are you ready to take the next step in your career and make a real impact in your local community? As part of our busy Planning Department, you’ll play a key role in supporting essential infrastructure and helping us deliver high‑quality services. If you're looking for a role where you can grow, learn new skills, and be part of a supportive and friendly team, this could be the perfect opportunity for you! About the role Contribute to a modern, flexible Planning Department committed to high‑quality service and professional development. Support the Business and Project Delivery Manager with the collection and allocation of Community Infrastructure Levy (CIL) funds and the administration of the Street Naming and Numbering (SNN) service. Carry out primarily desk‑based work, with occasional site visits to monitor planning commencements. Produce accurate financial and monitoring reports and complete task‑based assignments requiring attention to detail and problem‑solving. Ensure the timely and precise processing of CIL and SNN cases. Provide responsive, customer‑focused support to internal and external enquiries. Who we’re looking for A good standard of literacy and/or numeracy. A proactive approach and strong commitment to delivering excellent customer service. Clear, confident written and verbal communication skills. Strong numeracy skills. High level of accuracy and attention to detail. Well‑organised, methodical, and able to manage tasks effectively. A team player who can also work independently when required. Resourceful, adaptable, and flexible in approach. What we offer When you join us your expertise, skills and experience will be valued, and your career development will be our priority. We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference. We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop. We are conveniently located close to Oxted Station and have some on-site parking. In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme. Please visit our website for more information about working for us www.tandridge.gov.uk/jobs and download our Working for Tandridge guide. Diversity statement At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services. We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act. Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The use of Artificial Intelligence (AI) We understand that some applicants may use AI tools to assist with preparing their applications. All submitted information, whether supported by AI or not, must accurately reflect the applicant’s own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Want to know more? If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you. If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Jayne Roberts at jroberts@tandridge.gov.uk or call on 01883 732895. Local Government Reorganisation Surrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services. Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services. When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what local government reorganisation means for us.