Job Introduction Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation. The salary range for this role is £13.45 to £14.07 per hour based on a 25 hour working week. Rewards and Benefits Be part of a long-standing and well-respected charity Discounted childcare for permanent employees Gym membership and free access to all leisure facilities for permanent employees Eligibility for Blue Light Discount Retail Card Cycle to Work Scheme 6.6 weeks annual leave which increases after 2 years' continuous service Free access to our Employee Assistance Programme On site parking About the Organisation We are a vibrant, local charity that helps vulnerable children, young people and adults to belong, contribute and thrive. Our wide range of projects and activities aim to create happy, healthy and connected communities. About the Role We are recruiting for a Family Centre Administrator to join our CYP Team. You will be required to perform general administrative duties including using Early Help Management system for group work recording. Key responsibilities: Support the Family Centre Manager in ensuring the Family Centre is operational and ready for group work programmes. Help ensure that the Family Centres reception area operates, at all times, to the highest possible professional standard Act as a point of contact for the team, dealing with queries, managing telephone calls, referring them to the appropriate person and receiving visitors. Maintain the building key and FOB log Building related tasks, including raising maintenance requests on Pyramid or through Surrey CC Helpdesk Keep informed about appropriate services within the centre and reach area and ensure that all information, displays are kept up to date. Provide admin support for YMCA Family Centres including reporting maintenance issues, booking meetings, uploading data onto various Surrey County Council platforms – EHM, Wisdom and Tableau. Liaising with professionals and partners including social workers to ensure that families are continued to be safeguarded. Handling significant sensitive information (SCARF and NHS safeguarding reports) in a timely manner to ensure that families are safeguarded. Uploading sensitive documents in accordance with EHM database guidelines. Circulating meeting agendas, taking and writing up meeting minutes for Family Centre team meetings. We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community. Additional Information Working Pattern: Red Oak Family Centre: Monday, Wednesday, Thursday (9:30-14:30, no breaks) Epsom Downs Family Centre: Tuesday, Friday (9:30-14:30, no breaks) Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role. An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility if you have questions regarding the application process, please do contact at HR@ymcaeastsurrey.org.uk YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference checks. The close date for this advert is 13.11.2026 with interviews planned for 20.11.2026 To apply for this role, please click HERE .

Attachments