Job Introduction This role offers a starting hourly rate of £17.87 per hour. This role is out of hours working part time or on a bank contract. We are excited to be hiring new Out of Hours Coordinators to join our fantastic Reablement team. The team is based all over Surrey with teams in the East and West of the County. This role will cover the East side of the county. The role is a vital part of our team being available to support our front line workers during Out of Hours periods. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (prorated for part time staff) or annual leave allowance for bank staff Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team Our Reablement Service provides time‑limited support (typically up to six weeks), usually in people’s own homes, helping people work towards their reablement goals so they can live more independently and stay in their communities. We work as a therapy‑led, multi‑disciplinary team alongside Team Leaders, Senior Reablement Practitioners, Reablement Practitioners and Therapists. Hybrid working is supported, and our frontline services operate seven days a week, 365 days a year. About the Role You will provide advice, support, and direction to Reablement staff during evenings, weekends, and Bank Holidays, ensuring a safe, responsive, and high‑quality service. This includes managing staffing resources, redeploying workers where necessary to ensure all visits are covered and responding to situations where service users or staff may be at risk. The role involves making timely decisions, coordinating risk‑management actions, and liaising with the Emergency Duty Team when required. You will also ensure that local Reablement teams are kept fully informed of actions and outcomes. You will work closely with internal colleagues and external partners, including health, housing, and independent sector home care providers, to maintain continuity of care and support vulnerable individuals. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience working in reablement, adult social care, or a related health and social care setting Ability to make sound decisions independently and recognise and respond appropriately in out‑of‑hours situations Experience supporting or supervising staff, including allocating or redeploying resources Demonstrable understanding of safeguarding, risk assessment, and lone‑working procedures Strong communication skills, with the ability to liaise effectively with professionals, service users, and partner agencies Ability to work under pressure and manage competing priorities Experience using electronic care or case‑management systems with good record-keeping skills Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. An enhanced DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) and the Children’s and Adults’ Barred List checks will be required for this role. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact reablement.recruitment@surreycc.gov.uk . The job advert closes at 23:59 on 01/11/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1st April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is East Surrey Council, subject to final confirmation through the wider transition process later this year. Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council . Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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