Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This full-time permanent role has a starting salary of £27,634 per annum, based on a 36-hour working week. We are excited to be hiring a Team Administrator to join our team and play an essential role in supporting Education colleagues. The office base for this position is Victoria Gate, Chobham Road, Woking. GU21 6JD, and the role allows for hybrid working. Our Education business support teams provide support to front line workers and, whilst you won’t be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role We are looking for a full time Team Administrator to work in this varied and interesting role within the Children, Families & Lifelong Learning Business Support Team. Children, Families and Lifelong Learning provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. Our admin teams support front line Education staff. In this role you will process referrals; distribute reports; liaise with professionals both within Education and with other agencies; keep track of information; update and maintain spreadsheets and databases; respond to telephone calls; take meeting notes and subsequently distribute to involved parties, ensuring timescales are met; and provide performance information. You will be highly organised and willing to take responsibility. Comfortable in setting your own priorities and meeting deadlines, you also will be skilled at using your initiative. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support. Excellent interpersonal skills are essential along with a high level of written and verbal communication skills. You will have experience of working with highly confidential information in a customer focused environment and the ability to work under pressure and to tight deadlines. What will help you succeed: Resilience and adaptability to changing processes. Willingness to learn and develop new skills. Confidence in using initiative. Be adaptable to change in processes as the service requires Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Strong administration skills. Excellent customer service and communication skills (including handling telephone calls). Ability to take accurate notes/minutes using a laptop. Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint, SharePoint). Ability to work independently and as part of a team. Organised, proactive, and able to meet deadlines. To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 300 characters for each): Please outline your admin experience. Please describe how you have maintained good customer service in your current or previous role. “How do you manage a busy workload? Please explain how you prioritise tasks, the tools or methods you use to stay organised, and how you make sure everything is completed on time, including when handling multiple tasks at once.” What skills and attributes do you bring to a collaborative team environment? A Basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 10/09/2026 with interviews and assessment to follow. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please email: lauren.ellis@surreycc.gov.uk . Local Government Reorganisation Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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