Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £38,090 per annum, working 36 hours per week. We are hiring two new Cabinet Support Officers to join our fantastic Leadership Office team, based at Woodhatch Place in Reigate. We have one permanent opportunity and one fixed term/ secondment opportunity, ending 31st March 2027. We operate a policy of hybrid working, which means you will have the option to spend part of your week working from home whilst ensuring a regular presence is maintained in the office. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Leadership Office is part of our Resources Directorate and is at the heart of the County Council. It is a hub of knowledge, supporting the Corporate Leadership Team (CLT) and Cabinet Members to achieve their objectives in a diligent, trustworthy way, with an exemplary work ethic and commitment to delivering a high-quality service. About the Role In this role you will support several elected county councillors who are part of the Cabinet. You will coordinate and arrange meetings between Cabinet Members and Council officers, managing multiple busy diaries and ensuring schedules are aligned effectively. You will act as a key point of contact, working closely with officers and councillors across the organisation to source reports, briefing materials and responses to enquiries ahead of Cabinet, Board and Council meetings. This support will help ensure Cabinet Members have the information they need to make informed decisions in a timely manner. The role involves managing complex diaries and inboxes, prioritising competing demands and ensuring that deadlines are met within a fast-paced environment. You will be responsible for logging and acknowledging correspondence received from residents, MPs and councillors, monitoring progress on responses with Customer Services colleagues, drafting correspondence for Cabinet Member approval and ensuring responses are issued promptly. You will also support the smooth running of meetings by collating and circulating papers, coordinating actions and taking accurate notes where required. Throughout all aspects of the role, you will act as a professional and reliable point of contact, demonstrating political sensitivity and ensuring effective communication with a wide range of stakeholders. In all that you do, you will embody the Council's values and provide a calm, reassuring and responsive service. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience of providing high-level administrative or executive support to senior managers, elected members, or stakeholders Experience of complex diary and inbox management Strong relationship-building and stakeholder management skills Excellent organisational and time management skills Experience of handling correspondence and providing high-quality customer service To apply, we request that you submit a CV and answer the following 4 questions: Please describe your experience of providing high-level administrative or executive support to senior managers, elected members, or stakeholders. What were your key responsibilities and how did you manage competing priorities? Describe a time when you dealt with a challenging customer or stakeholder issue. How did you manage the situation and maintain excellent customer service? This role can involve managing urgent requests, tight deadlines, and changing priorities. Tell us about a time when you worked under pressure and how you maintained a high standard of work. Describe a time when you had to draft or coordinate a response to a challenging enquiry or complaint. What was your approach? Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Nicola Morris and Marleen Coronel, Cabinet Support Leads, via email or teams. The job advert closes at 23:59 on 23/08/2026 with interviews planned for the 2nd to the 4th of September. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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