Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £38,090 per annum, working 36 hours per week. This is a 12-month fixed term contract opportunity. We are seeking a proactive and organised Employee Relations Support Officer to join our Employee Relations team. This is an excellent opportunity for an individual with a passion for employee relations and people management to provide high-quality administrative and casework support across a range of employee relations matters. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Working closely with People Consultants, managers and employees, you will play a key role in supporting the delivery of a fair, consistent and legally compliant employee relations service. You will provide administrative and coordination support across a range of employee relations matters, including disciplinary, grievance, capability, sickness absence and performance management cases, ensuring that processes are managed efficiently and professionally. In this role, you will prepare and maintain accurate case records, correspondence, reports and meeting documentation, while coordinating formal and informal meetings, hearings and investigations. You will support managers in the application of HR policies and procedures, helping to ensure a consistent approach to employee relations issues across the organisation. You will also assist with monitoring employee relations caseloads and key performance indicators, producing management information and reports to support informed decision-making. Maintaining confidentiality at all times, you will ensure compliance with data protection requirements and contribute to the continuous improvement of HR and employee relations processes and practices. Providing excellent customer service will be central to your success, as you work collaboratively with employees, managers, trade union representatives and other stakeholders to deliver a responsive and effective employee relations service. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience working within an HR or Employee Relations environment. Knowledge of employment legislation and HR best practice. Excellent organisational skills with the ability to manage multiple priorities. Strong written and verbal communication skills. High levels of accuracy and attention to detail. Experience using HR systems and Microsoft Office applications. The ability to handle sensitive and confidential information professionally. A customer-focused approach and strong interpersonal skills. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us with any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Richard Priest via email or on MS Teams. The job advert closes at 23:59 on 16/08/2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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