Adults - Team Manager - East Area

Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £63,999 per annum based on a 36-hour working week. We are recruiting a Team Manager (Social Work-qualified) to lead our Area East 2 team. We support the Elmbridge, Mole Valley and Epsom areas but with a hybrid work style consisting of remote working and 40% of your time in the office. We are proud to consider ourselves a forward thinking, motivational team with a strong ethos of cultural growth and continuous education and learning. In return for giving your commitment to our residents, we’ll give our commitment to developing your skills and experience to enable you to progress in your career. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About East Area 2 We are a large team that support individuals across community and hospital settings. We celebrate diversity and believe that differences make us stronger. The East 2 Area team supports those from the age of 18 upwards with eligible care support needs. We provide advice and guidance with a vast range of community resources and support networks. The team strives to safeguard those who require additional support whilst promoting independence and choice. You will always find our team friendly and approachable, whilst supporting each other with an active reflective and learning culture. You will play a key role in sustaining and evolving our reflective, learning culture; ensuring staff feel supported, valued and able to deliver their best work. About the Role: This is an exciting opportunity for a motivated and experienced leader. You will lead a large team, holding overall accountability for performance, quality of practice and service delivery, ensuring residents receive safe, timely and empowering support from first contact. As a Team Manager, you will lead, motivate and support your team to deliver high‑quality, strengths‑based social care practice. You’ll be responsible for ensuring that professional standards, quality assurance measures and customer experience expectations are consistently achieved. Alongside this, you’ll oversee day‑to‑day workflow, triage activity and resource management, maintaining a clear and coordinated operational approach. Building effective partnerships with health colleagues, community services, voluntary organisations, carers and families will be central to creating a joined‑up and responsive service. You will supervise Assistant Team Managers, promoting reflective practice, staff development and overall wellbeing, while ensuring that all practice aligns with legislation, policy requirements and budgetary responsibilities. Your responsibilities also include ensuring that services are delivered in accordance with legislation, policy, guidance and budget, while driving continuous improvement by identifying opportunities for innovation and greater efficiency. You will ensure high-quality reflective supervision systems are embedded across the team, supporting progression from ASYE through to experienced practitioner. You will promote health and safety and take appropriate action where required, and you will actively embed Surrey’s commitments to Equality, Diversity and Inclusion by fostering a culture in which discrimination is challenged. You will retain oversight of complex and high-risk decision-making, ensuring proportionate, strengths-based interventions are consistently applied across the team. Within your team, you will apply statutory responsibilities relating to safeguarding adults, safeguarding children, crime prevention and counter‑radicalisation. The role also requires a flexible approach to supporting the wider operational needs of the AWHP directorate, and you will hold direct line management responsibility for staff, typically including Assistant Team Managers. Professional supervision will be provided. You will oversee team performance against key indicators, manage resources and budgets effectively, and ensure the team is sustainably staffed through proactive workforce planning. You will hold accountability for effective use of resources and budgets, ensuring value for money while maintaining high-quality outcomes for residents. You will take a strategic approach to workforce planning, including recruitment, retention and succession, ensuring the team remains resilient and future-focused You will use performance data and insight to drive improvement, ensuring KPIs and service standards are consistently achieved. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : A qualification in Social Work, Nursing, Occupational Therapy or another relevant field (with registration where required) Strong experience in adult social care, including knowledge of OT‑related legislation and strengths‑based practice Proven ability to manage, motivate and develop staff Confidence managing performance, supporting reflective practice and ensuring high‑quality service delivery Experience working collaboratively across multidisciplinary teams and partner agencies Ability to manage complex risk, safeguarding and operational challenges Strong organisational and resource‑management skills A commitment to personalised, inclusive practice aligned with Surrey’s “no one left behind” ambition As part of the application process, you will be asked to upload your CV and answer the following application questions: Looking at our advert and the work of our Area Teams, and considering Surrey County Council’s commitment to ensuring that “no one is left behind”, what is it about the Team Manager role that has motivated you to apply? Please reflect on how your values align with our approach to strengths-based, inclusive and person-centred practice. What three leadership qualities do you have that would make you an effective Team Manager, and how would these qualities help you foster Surrey’s culture of collaboration, inclusivity, learning and adaptability within a multidisciplinary team? Can you describe how you would support your team through a period of change —maintaining engagement, performance and practice quality, while ensuring staff wellbeing and creating an environment where people feel supported and confident to speak up? Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 26/07/2026 with interviews to follow. An Enhanced DBS check will be required for this role. We look forward to receiving your application, please click on the apply online button below to submit. Contact Details Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Peter Griffin-Watts via email. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council . Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we are committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.