Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this role is £15,829 per annum (pro rata to £31,659 FTE), working 36 hours per week. We are looking for a highly organised and detail-focused Tracking Support Officer to join our Post-16 Tracking Team. This role plays a vital part in ensuring that young people aged 16-18 (and up to 25 with an EHCP) are supported to remain in education, employment or training, in line with statutory duties. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role You will maintain accurate records of young people's education, employment and training status by gathering and updating information from a range of sources, including direct contact with young people and partner organisations. This role involved liaising with schools, training providers and wider services to verify participation, responding to enquiries, and producing reports to support service delivery. Alongside this, you will contribute to general administrative processes ensuring data is handled efficiently, consistently and in line with service requirements. You will play a key role in ensuring vulnerable young people are identified, supported and connected to opportunities, making a tangible difference to their life chances and futures outcomes. You will also be required to guide or support colleagues where needed. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience of working with data and maintaining accurate records, with good attention to detail. Strong organisational skills and the ability to prioritise workload effectively. Good communication skills, with the ability to build and maintain effective working relationships. Confidence in using IT systems and databases to support service delivery. Ability to work independently within established processes, using initiative and sound. To apply, we request that you submit a CV and answer the following 3 application questions: Please provide an example of a time when you were responsible for maintaining accurate records or working with data. How did you ensure the information was accurate, up to date, and handled appropriately? Describe a situation where you had to manage competing priorities and organise your workload to meet deadlines. What approach did you take and what was the outcome? Tell us about a time when you worked with a range of people or organisations to gather, verify, or share information. How did you build effective working relationships and ensure a positive outcome? Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Phillips via email at David.Phillips@surreycc.gov.uk . The job advert closes at 23:59 on 19/07/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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