Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this full-time, permanent position is £34,660 per annum based on a 36 hour working week. We are excited to be hiring a new Business Support Coordinator to join our fantastic Secretariat Team. This varied and interesting role is based in our Woking office: Victoria Gate, but attendance at our Reigate office; Woodhatch Place, will be required once per week. The position is offered on a hybrid-working basis with the expectation that you will be in the office at least two days a week. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The Children, Families and Lifelong Learning directorate provides a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks and staff working in these areas need specialist knowledge in order to deliver effective services to these high risk and high need groups. This role is based within our Secretariat Team, which is our centre of excellence for meeting support and note taking and who arrange multi-agency panels to discuss care packages and costings for children and young people. Our outstanding Business Support service underpins the work of the frontline practitioners. This role will work closely with senior management, supporting them with the information required to help them make decisions on the placement of, and care packages for, our looked after children. Our team supports Social Care and Safeguarding staff and this role will work closely with the Business Support Manager to provide high quality and timely support. You will manage and develop a team of Administrators to deliver a high quality and efficient administration service to assist in delivering the overall aim of the service: to improve outcomes for children, and ensure no-one is left behind. You will be highly organised, willing to take responsibility and use initiative, and be comfortable in setting your own priorities to meet deadlines. You will lead the way in assessing and implementing process improvements to the performance of the Administration service and help to increase customer satisfaction. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience of guiding more junior staff and overseeing team workloads High level administrative skills Excellent written and spoken communication skills with the ability to build key relationships Confident, organised and proactive approach Excellent IT skills and proficient in using Microsoft Office Experience of working with highly confidential information in a customer focused environment A basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role. To apply, we request that you submit a CV and answer the following 4 questions: Please tell us about, and provide details of, your supervisory or management experience. Please tell us about, and provide examples of, when you have taken the lead in managing team workloads. Please describe a time you have had to use innovation and flexibility to solve an issue or problem. Please tell us about your skills and qualifications that are relevant to this position. The job advert closes at 23:59 on 19/07/2026 with interviews to follow. Before submitting your application, we recommend you read the job description and our Life at Surrey Handbook to get an insight into working at Surrey. We look forward to receiving your application, please click on the apply online button below to submit. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Caroline Raper by e-mail or MS Teams. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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