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Family Support Worker

Surrey County Council

Victoria Gate, Chobham Road, Woking, GU21 6JD£34,660 to £36,943 per annumPermanent36 hours per weekCloses: 2026-07-13
Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This permanent role has a starting salary of £34,660 per annum, based on a 36-hour working week. We have a great opportunity to join our West Family Safeguarding team as a Family Support Worker. This post will be based in our North West offices and we support hybrid working with the right balance. We come together in person for a minimum of 2 days per week on average and support working flexibly the rest of the time. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role As a Family Support Worker you will support Social Workers in the team, working intensively and in a planned way with children, their family or carers and other agencies and services. Supporting children and families to achieve their potential will be central to all you do. You will undertake direct work with children, parenting work and potentially group work. This can also include supporting families with family time by supervising or transporting them. As well as this, you will need to be able to work in partnership and use your skills to engage with children in a meaningful way. We use motivational techniques to engage families in creating positive change. As a member of our team, you will be working alongside partners, agencies and the voluntary sector to support children and their families in the community. Surrey Children’s Service provides training to ensure competence and professional development. We will ensure that you receive a full induction and monthly supervision. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: An understanding of working with children who are in need of support or protection Experience of working directly with children and young people and able to show how this work has resulted in positives outcomes Ability to engage with families/carers and children, as well as supporting Social Workers in managing risk and effecting positive change Good written and verbal communication skills Commitment to working with families most days of your working week; the majority of the work we do is best completed in person Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. To apply, we request that you submit a CV and you will be asked the following 4 questions: Why are you interested in this role specifically? What skills and experience do you have that you can bring to the role? How might you get the best out of families in your work with them? How will you bring the voice of the child to life in your work? Before submitting your application, we recommend you read the job description. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Jacqui Keohane, Lucy Holland or Sarah Ward via email or MS Teams. The job advert closes at 23:59 on 12/07/2025 with interviews planned to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.