
Community Resilience Support Administrator
Surrey County Council
Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey£34,660 - £36,943 per annumPermanent36 hours per week
Job Introduction
We are committed to the development of our workforce.
This position is only available to applicants who already work for Surrey County Council.
We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
This role has a starting salary of
£34,660 per annum
, based on a 36-hour working week.
This is an exciting opportunity to join Surrey Fire & Rescue Service as a specialist Administrator providing support to the Business and Community safety teams in our Prevention and Protection work. The team are based at Woodhatch, Reigate but we promote a hybrid approach to working; although it is essential to have the flexibility to work from various locations across Surrey as required.
Our Offer to You
26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer’s leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents
About the Team
We are a small team working with a variety of workstreams. The Team carries out statutory and non-statutory duties, in relation to technical, regulatory protection and prevention activities within the fire safety arena. We are looking for an individual who can provide a wide range of support to Protection and Prevention Managers, Fire Safety Teams, Partnership Officers, Safeguarding teams, Fire Investigators, Risk Intelligence, and Children & Young people Teams.
About the Role
The Role of a Community Resilience Support Administrator is one that requires attention to detail, a methodical approach, organisation and a keenness for problem solving. There is a high degree of working with legislative, official, and sensitive material, such as, quality assurance of risk information, incident reporting, preparation of Coroners reports and fire safety enforcement & prosecution documentation.
The team utilise bespoke in-house Fire Safety systems to process consultation correspondence relating to Building regulations, Licensing applications, Sports Ground certificates and risk information; all of which are time sensitive activities. This may include the interpretation of plan drawings, reading schedules relating to building work, tracking fire safety inspection and audit information and the accurate recording and reporting of electronic statistics within our databases. A large amount of responsibility of the team is to quality assure the outcomes and activities involved in formal notices, eg. enforcements and prohibition workstreams relating to business fire safety.
The team often liaise with internal and external partners and stakeholders, such as Finance Partners, Operational Risk, Data Intelligence, Local Authorities and Businesses, Fire & Rescue Services, National Fire Chiefs Council, and The Institute of Fire Engineers.
The organisation of continuous professional development (CPD) events to our fire safety regulators is carried out by the team. This involves coordinating and facilitating quarterly events, including the booking of external speakers and venues, to supply and produce materials & resources, and arrange catering for a large group of delegates.
Wider administrative duties include the production and distribution of internally led educational campaigns and courses, financial resilience for purchasing, maintaining accurate record keeping, information gathering for investigations and freedom of information requests, generating reports, formatting correspondence and minute taking.
Your
Application
In order to be considered for shortlisting, your application will clearly evidence the following skills, experience and align with our
behaviours
:
Fire Safety knowledge and experience, knowledge or qualifications, formal or informal, in business fire safety.
An ability to provide high quality confidential and sensitive administrative work with close attention to detail in relation to letter checking and formal documentation and to deliver within prescribed timescales.
Experience and understanding of legislative or statutory time critical work and processes.
To apply, we
request
that you
submit
a
CV
and you will be asked the following 4 questions, please ensure that your response to the questions evidence how you meet the essential criteria for the role:
Please describe your experience of working with fire safety legislation or regulations, including how you manage time-critical compliance and administrative processes.
Please tell us about a situation where you needed to build support or influence internal or external stakeholders. What approach did you take?
Please provide an example of how you use technology and digital systems in your work, including how you ensure accuracy and attention to detail.
An DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.
Before submitting your application, we recommend you read the job description & Our
Life at Surrey handbook
to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact
Georgina Sheehan by email at
georgina.sheehan@surreycc.gov.uk
if you would like any further information.
The advert closes at 23:59 on 28/06/2026 with interviews planned to follow.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here:
Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.