Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This is a fixed-term contract or secondment opportunity until 31st March 2027. Internal candidates, please discuss with your current Line Manager before submitting your application. The starting salary for this position is £38,090 per annum, based on a 36 hour working week. We have a great opportunity for a Programme Support Officer to join our fantastic Children's Social Care (CSC) Transformation Team. This role offers hybrid working with at least two days per week may be spent in locations across Surrey. This includes one day a week with the team in Woking, with another spent in Surrey, dependent on business requirements. We support working from home, or remote working, the rest of the time. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The 'Children, Families and Life-Long Learning' directorate's key priorities are to: improve children's social care, transform services for children and young people with additional needs and disabilities, enable all age learning, deliver new models for emotional wellbeing and mental health services and health/social care integration. The Transformation Team leads a range of programmes and projects dedicated to shaping, driving, and facilitating sustainable change and improvement for children in Surrey. These projects range from implementing new technologies to reviewing and improving cross division processes. We are looking for Programme Support Officer to be part of a Programme Team supporting the delivery of complex, multifaceted transformation in Children’s Social Care and Special Educational Needs, and to support our Directorate wide efficiencies programme. The Programme Support Officer will play a key role in supporting the smooth and efficient delivery of our high-priority transformation programmes within Children’s Social Care and the wider CFLL Directorate. These programmes are central to achieving strategic objectives, and in particular, this role will support the Efficiencies Programme and the projects within, looking at how we can achieve savings across the directorate, and supporting specific pieces of work. The role provides essential support to coordinating programme and project level governance, maintaining accurate and timely management information, overseeing the forward plans, actions, board packs, chasing reports and highlight reporting as well as wider team support. Your key responsibilities as a Programme Support Officer will include: Ensuring the effective organisation, preparation and maintenance of management information for the overall programme, e.g. programme plan, resource management plan, engagement plans, action logs Coordinating and maintaining programme-level governance meetings, managing the logistics, minute taking and managing actions logs Managing the highlight reporting cycle for the Project, Programme Boards and Portfolio Office, and coordinating the production of programme-level highlight reports, updates and management information as required Supporting members of the programme team with all aspects of organisation and preparation of meetings and workshops, including arranging rooms and equipment, managing attendance lists, minute taking and providing other assistance as required Liaising, communicating and building relationships across the organisation, and with suppliers, to respond to ad-hoc queries and requests Continuously reviewing and recommending improvements to the programme, supporting processes and tools and their implementation to ensure best practices are shared across the team Whilst you will not directly line manage, you may indirectly manage others to support in the delivery of specific work activity. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Educated to A level standard, or equivalent alternative, or professional business qualification to NVQ level 4 or demonstrable experience within a project environment Strong interpersonal skills with an ability to communicate effectively enough to influence others Strong organisational skills with ability to manage multiple deadlines and ensure best practice is adhered to Understanding of the responsibilities and related tasks throughout the lifecycle of a project Attention to detail with ability to manage, analyse and present information and data relating To apply, we request that you submit a CV and answer the following 4 questions: Please describe your experience in providing project support to a project previously. What key tasks did you undertake and how did they impact the overall project? Can you provide an example of how have you effectively communicated with stakeholders to create clear, actionable information when supporting a project? Can you provide an example of a time you have shown particular attention to detail when supporting a project? Why is attention to detail critical in a project environment? Please tell us about a time you have had to manage multiple competing deadlines in order to ensure the success of a project. What did you find particularly challenging in your given example? The job advert closes at 23:59 on Sunday 28th June, with interviews planned to follow. Before submitting your application, we recommend you read the job description and our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Bosede Lawal, Senior Programme Manager, by email at Bosede.lawal@surreycc.gov.uk Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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