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Family Support and Group Coordinator

Surrey County Council

1 The Quintet, Churchfield Road, Walton-on-Thames, Surrey, KT12 2TZ£30,000 - £31,069 per annum FTEPermanent25 hours per weekCloses: 2026-05-04
Job Introduction Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation. The salary range for this role is £30,000 to £31,069 per annum FTE, this is a 25 hour working week role. Rewards and Benefits Home-Start Elmbridge is a supportive, family friendly employer. We offer: Flexible working (within service need) Generous annual leave Pension contribution Ongoing training and professional development The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives About the Organisation Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling. About the Role As Family Support and Group Coordinator, you will be responsible for: Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers Planning and running Home-Start Elmbridge group/s as required Ensuring effective communication and working in partnership with other professionals We’re looking for someone with: Proven experience of supporting parents and young children in a paid or voluntary capacity A solid understanding of safeguarding practices and experience working with vulnerable families Knowledge of current legislation and policies relating to children and families Knowledge of other agencies providing services for children and families Ability to supervise and manage volunteers and to work as part of a team Excellent written and verbal communication skills and relationship building abilities Excellent organisational and interpersonal skills A commitment to the values and ethos of Home-Start A clean driver’s licence and access to a car Ability to work flexibly, occasional evening or weekend work Additional Information This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy. Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. Links to our Safeguarding and Equality policies can be found on our website . We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process. The close date for this role is 26.04.2026 with interviews planned to follow. More information and an application pack can be found on our website www.homestartelmbridge.org.uk . To apply for this role, please complete an application form, outlining your suitability for the role along, and return together with an Equality and Diversity Monitoring Form to enquiries@home-start-elmbridge.org.uk