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Sustainable Drainage Assistant

Surrey County Council

Merrow Complex, Merrow Lane, Guildford, GU4 7BQ£33,552 per annumPermanent36 hours per weekCloses: 2026-05-10
Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This full-time, permanent role has a starting salary of £33,552 per annum, based on a 36-hour working week. We are thrilled to be hiring a new Sustainable Drainage Assistant to join our fantastic Sustainable Drainage and Planning Consenting Team. The team is based in Merrow, Guildford but we promote a hybrid approach to working, with a minimum of two days in the office, and meeting collaboratively when required. We are proud of our strong focus on development and excellent track record of promoting internally. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service, plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Are you looking for an opportunity to build your career in flood risk management? Surrey County Council is the Lead Local Flood Authority for the County of Surrey, and is responsible for providing planning advice to Local Planning Authorities on surface water drainage on new major planning applications. The Sustainable Drainage and Planning Consenting Team is focussed on delivering advice in relation to proposed development, in relation to both pre-application enquiries and planning applications, and dealing with ordinary watercourse consents. This role provides technical, financial and administration support to the Sustainable Drainage and Consenting Team. Your key responsibilities as a Sustainable Drainage Assistant will include: Supervising the communal team inbox, including sorting and distributing messages and communicating with stakeholders, internally and externally Inputting and managing data on workflow spreadsheets, including allocating cases and consent applications Providing GIS support and data management Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Strong administration and organisational skills, including inbox management Evidence of data input and management experience, with confidence using Excel Clear and effective customer service skills To apply, we request that you submit a CV and answer the following 4 questions: Please tell us about your experience in managing email inboxes, and prioritising your own and others workloads? Do you have any experience of dealing with data entry and analysis (e.g. databases or Geographic Information Systems (GIS)), if so please tell us more about this? Please tell us about a time you used initiative to provide effective support to a team or activity. What was your role and what was the outcome? Please give an example of when you have provided good customer service and/or effective communication. What was the situation, how did you approach the interaction, and how did you measure success? The job advert closes at 23:59 on 05/05/2026 with interviews planned to take place week commencing 11/05/2026. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion please contact Glen Westmore by e-mail at glen.westmore@surreycc.gov.uk . We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.