Senior Personal Coach - Career Progression

Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council . We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this position is £35,730 per annum based on a 36-hour working week. We are excited to be hiring a new Senior Personal Coach to join our fantastic Post 16 Transition Team. This is a hybrid role with the assigned office base near the centre of Surrey at the Mansion in Leatherhead. If you're someone who can put the aspirations and ambitions of Surrey's young people at the heart of all you do - we are excited to tell you about a new opportunity in our team. Rewards and Benefits 26 days’ holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years’ service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer’s leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days per year Learning and development hub where you can access a wealth of resource. About the Team Working as part of the Participation Service you will play a key role in supporting young people who are NEET (not in employment, education or training) or at risk of becoming NEET to identify and progress to an appropriate post-16 destination. This will involve working with young people, parents/carers, schools, further education and training providers, employers and other relevant professionals. The role will contribute to the local authority's statutory duty to enable, assist and encourage young people to participate in education and training up to the age of 18. This will be achieved through supporting personal development, including helping young people through challenging issues related to relationships, home life and academic stress. About the Role As a Senior Personal Coach, you will support young people by working face to face, managing a caseload, recording interventions and reporting on progress. You will need to be comfortable using action plans, skills assessment tools and aptitude tests to enable progress towards agreed goals. You will also line-manage Post 16 Personal Coaches and over see their delivery. This role will include the supervision, performance conversations and overview of Personal Coaches. You will lead by example and maintain accurate case records, assessments and action plans, ensuring reviews are undertaken to a high quality and in a timely manner on all cases. This role will involve building positive and professional relationships with young people to support with careers education, information, advice, guidance and work-related learning, using action plans to support progress towards goals. Engagement will involve meeting young people at their homes or in the community as necessary to offer support through one-to-one or small group sessions, using appropriate aptitude tests, skills assessment tools, psychometric testing and personal inventories. In this role you will support young people to identify and progress towards a suitable education or training destination in line with their duty to participate until the age of 18. This will involve researching careers options and support to meet young people's needs and keeping up-to-date with labour market, legislation, and professional and academic developments. Where relevant this will include visiting employers, further education and training providers and attending events run by educational and professional bodies. This extends to accompanying young people to engage and attend essential activities to support and being present and/or available on exam results day. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following: A good standard of education and excellent communication skills, both verbal and written as you will need to be comfortable and confident communicating with parents and carers, young people and professionals Relevant experience in this area and evidence of recent career development Experience of delivering careers information, advice and guidance, with a good knowledge of Raising Participation Age legislation Experience of working with parents and carers, young people and families Experience of line managing or supervising staff You will be required to visit schools, further education and training settings and homes, therefore you must be willing and able to travel extensively around the county. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Simon Clarke by e-mail or MS Teams. The job advert closes at 23:59 on 03/05/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council Commitment Wording We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.