Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. The starting salary for this full-time, permanent position is £41,585 per annum based on a 36 hour working week. We are thrilled to be hiring a new Senior Systems Analyst to join our fantastic Business Systems Team based at Woodhatch Place in Reigate. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. We are proud of our strong focus on development and excellent track record of promoting internally. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service (plus bank holidays) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role Our aim as a Business Systems Team is to be best in class by delivering professional, innovative and resilient technological infrastructure to the Council. We take a consultancy and solution-focused approach to ensuring that business systems and associated property data are robust, secure, and user-centric, while staying ahead of digital trends and constantly evaluating emerging technologies to improve public service delivery. As a Senior Systems Analyst , you will be responsible for supporting and leading on the technical design, implementation, and optimisation of the council’s core business systems. A key part of the role will be developing strong relationships with service leads, our internal development teams, and the external software vendors who partner with us. After settling into your new role, you will build specialist knowledge in your assigned service area, such as Integrated Working Management Systems (IWMS), automation tools, and other strategic applications - utilising data architecture and system performance metrics to maintain a high-performing digital environment. Using your technical expertise and understanding of council operations, you will translate complex business needs into efficient system workflows, ensuring our technology empowers staff to provide the best possible support to the council. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Experience of Property Systems (Planon IWMS currently used) including configuration, customisation, testing and implementation of new functionality Experience of working with stakeholders to identify opportunities for system and process improvements, and solutions to business requirements and producing appropriate documentation Experience of system administration, ensuring users have access to the information they require and that security permissions are set at the correct levels Experience managing user queries and providing training, ensuring end‑users are supported, informed, and confident in using business systems Expertise in Microsoft 365 applications with a high degree of MS Excel knowledge and experience in managing large data sets for analysis, and uploads to systems To apply, we request that you submit a CV and you will be asked the following 3 questions: Please describe your experience working with property systems. In your response, outline specific examples where you have been responsible for system configuration, customisation, testing, and the implementation of new functionality. What was the objective, what actions did you take, and what impact did it have on service delivery? Please describe a time when you worked with stakeholders across a department, or organisation, to identify opportunities for system and process improvements. In your response, explain how you gathered and analysed business requirements, how you collaborated with stakeholders to develop suitable solutions, and what documentation you produced to support the implementation. Please describe your experience of system administration. In your response, explain how you have ensured that users have appropriate access to the information they require, how you manage and maintain security permissions, and your understanding of how this is set up based on roles. Include any examples that demonstrate how your approach supports system integrity and user needs. This advert closes at 23:59 on Tuesday 17th March 2026 with interviews to follow shortly after. Before submitting your application, we recommend you read the job description and Our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Yash Shah by e-mail at yash.shah@surreycc.gov.uk . We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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