Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This full-time permanent role has a starting salary of £30,647 per annum, based on a 36-hour working week. J oin us as a Senior Team Administrator and play a vital role in supporting education services that make a real difference to children and families. The office base for this position is Dakota, 11 De Havilland Drive, Weybridge KT13 0YP , and the role allows for hybrid working. Our Education business support teams provide support to front line workers and, whilst you won’t be required in the office five days a week, there is the expectation you will work in the office on a rota basis at least two days a week. Core working hours are 09:00-17:00 to ensure full cover is provided to operational teams and front-line call lines. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents We are seeking a full-time Senior Team Administrator to join our dynamic Business Support Team within the Children, Families & Lifelong Learning directorate. This is a varied and rewarding role where you will play a key part in supporting education services and ensuring smooth, efficient processes for frontline teams. As a Senior Team Administrator, you will: Work collaboratively with education professionals and partner agencies to deliver timely and accurate support. Manage complex workflows , ensuring priorities are met and processes run seamlessly. Guide and support junior colleagues , fostering a positive and productive team environment. Your responsibilities will include: Processing referrals and distributing reports. Liaising with professionals across Education and external agencies. Maintaining accurate records, spreadsheets, and databases. Responding to telephone enquiries and providing clear, professional communication. Taking and distributing meeting notes promptly to all relevant parties. Monitoring timescales and providing performance information to support service delivery. We are looking for someone who is: Highly organised , proactive, and confident in setting priorities and meeting deadlines. Skilled at using initiative and identifying opportunities for streamlining and process improvement . Comfortable taking ownership of specific areas and ensuring all aspects of workflow are completed to a high standard. Essential qualities include: Excellent interpersonal skills and strong written and verbal communication. Experience handling confidential information in a customer-focused environment. Ability to work under pressure and meet tight deadlines without compromising accuracy or quality. What will help you succeed: Resilience and adaptability to changing processes. Willingness to learn and develop new skills. Confidence in using initiative. A flexible attitude to change in processes as the service requires Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Strong administrative and organisational skills Excellent communication and customer service Ability to manage priorities and deadlines Proficiency in Microsoft Office and digital tools Experience supervising or mentoring staff To apply, we request that you submit a CV and respond to our 4 application questions. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. Contact Details For an informal discussion please email Gemma Condron. The job advert closes on the 8 th March 2026, with interviews and assessment to follow. A Basic DBS ‘Disclosure and Barring Service’ check for regulated activity (formerly known as CRB) will be required for this role. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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