Knowledge and Content Management Specialist

Job Introduction We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all. This role has a starting salary of £53,713 per annum, based on a 36 hour working week. This is a fixed-term contract or secondment opportunity until 31st March 2027. Please discuss with your current Line Manager before submitting your application. We are excited to be hiring a new Knowledge & Content Management Specialist to join our fantastic Digital Development team, based at Woodhatch Place in Reigate. This role is open to hybrid working and as a team we split our time between collaborating with colleagues in the office and working from home. Our Offer to You 26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service plus bank holidays Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer’s leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About The Role The Digital Development Team are looking for a Knowledge & Content Management Specialist to maintain, drive and support the SharePoint and Goss platforms at Surrey County Council. This friendly and supportive team has a diverse skillset, covering development and integrations, creating large applications in various technologies as well as continual support and change requests. You would be part of a team focussing on SharePoint and Web Forms. This varied role will include: Setting up SharePoint sites, responding to support calls including managing access and change requests, and offering consultancy to customers Using tools such as Nintex forms and Workflow, and Power Automate, to extend SharePoint functionality Creating and supporting web forms using the GOSS platform Collaborating with customers, colleagues and suppliers, and representing the Digital Development team in project and other meetings Line management and mentoring It’s an exciting time to join the team as we prepare for the upcoming Local Government Reorganisation (LGR), and there will be ample opportunity to contribute and shape how our platforms will be used by the new unitary authorities to serve the people of Surrey in the future. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours : Proven experience with SharePoint Online administration and development Excellent skills in Nintex Forms and Workflow, and Power Automate Strong experience of GOSS web form/booking system development and platform, or another web form platform, including proficiency in HTML, CSS, JavaScript, and related web technologies Excellent problem-solving and communication skills, ready to learn new technologies and platforms Experience of line management and mentoring To apply, we request that you submit a CV and answer the following 4 questions: Please tell us about your motivations for applying for the role of Collaboration and Knowledge Specialist. Please tell us about, and provide examples of, your experience of SharePoint Online. What experience do you have of line management and mentoring others? Please tell us about your experience in developing GOSS forms, or similar technologies? The job advert closes at 23:59 on 15/07/2026. Shortlisting will take place week commencing 20/07/2026 with interviews shortly after. Before submitting your application, we recommend you read the job description and our Life at Surrey Handbook to get an insight into working at Surrey. Contact Us Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact David Goodchild via email at David.Goodchild@surreycc.gov.uk We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.