Referral and Information Officer (supporting MEAM)

Referral and Information Officer (supporting MEAM)
Scale 5 (£28,598 - £31,022)
37 hours, Full-Time (8.30am to 5pm)
Temporary (3 years)
Hybrid: Fred Perry House, some homeworking following successful induction period and review

Application Deadline: Sunday 5th July 2026
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: Monday 6th July 2026
Interview Date: Tuesday 14th July 2026
Interview Type: In person

Join us at Stockport Council MJ Local Authority of the Year 2025

Your Role

Due to additional temporary funding there is an opportunity for a Referral and Information officer to join the Front Door Team of Adult Social Care. The post holder will be working as part of a team who are the first point of contact for enquires to Adult Social Care, providing a responsive and effective service and ensuring all customer contacts are handled in a professional and appropriate manner.

You will specialise in handling referrals and information related to the Making Every Adult Matter programme.

About You

We are looking for a self-motivated person, who can work within a fast-paced environment, with previous customer service experience and excellent communication skills.

About Us

Due to securing funding over a three-year period for the Making Every Adult Matter programme, an opportunity has arisen for a Referral and Information Officer post within the Adult Social Care Front Door Team.

This is a Multi-Disciplinary Team made up of Social Workers, Occupational Therapists, Social Care Officers, and Referral and Information Officers.

As a team we follow the Adult Social Care strengths-based model of practice, Gloriously Ordinary Lives. Our aim is to ensure the residents of Stockport are able to lead a gloriously ordinary life whether this be with support from others or through providing accurate and helpful information and advice.

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

If you would like to find out more about the role please contact Joanna Sheridan joanna.sheridan@Stockport.gov.uk or Michael Jay Begley michael.jay.begley@stockport.gov.uk for an informal discussion about the role

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

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