Business Support Assistant
Stockport Council
Business Support Assistant
Scale 3 (£13,828 - £14,048)
Part-Time (20 hours - Wednesday 1 - 5, Thursday 08:30 - 5 and Friday 08:30 - 5)
Permanent
Garners Lane Family Hub, 100% Office Based
Application Deadline: 30 April 2026, 11:59pm
Please be aware that we may close this vacancy early if a high volume of applications are received. We encourage you to submit your application as soon as possible to avoid disappointment.
Shortlisting Date: 1st May 2026
Interview Date: 13th May 2026
Interview Type: Face to face
While we embrace the use of AI as an innovative tool to maximise our services at Stockport Council, we are looking for authenticity in applications we receive. We therefore ask you to think carefully if choosing to use AI when completing your application and ask that you ensure you read all instructions carefully and that your application is written by you and reflects your skills, knowledge and enthusiasm.
Join us at Stockport Council MJ Local Authority of the Year 2025
Your Role
We are looking to recruit a permanent part time Business Support Assistant to provide reception and administrative support across our Garners Lane Family Hub on Wednesday PM, Thursday and Friday.
Family Hubs bring together a range of services to support children, young people and families. Our Business Support Assistants play a vital role in delivering this support by acting as the first point of contact for families who visit or contact our Hubs; and by carrying out a range of administrative tasks to support frontline colleagues in the work they do.
About You
A commitment to providing a high standard of customer service with previous experience of dealing with customers, strong organisational and interpersonal skills, with the ability to prioritise your own workload and work to tight deadlines. You should be computer literate and be confident in working with standard office IT applications including Word, Excel, and Outlook. You will be expected to learn how to navigate in-house ICT systems to work with data and information; and use other applications to support services delivered virtually.
You will work as part of the Stockport Family Business Support Hub and will therefore have the ability to build effective working relationships.
Key activities include:
- Dealing with customer or colleague enquires face to face in reception, via telephone and by email - signposting to relevant professionals where appropriate.
- Scheduling and organising both virtual and physical meetings, training courses and other events.
- General administration including ordering and dealing with invoices, managing room bookings, monitoring email inboxes, building related administration, etc.
- Supporting the delivery of both online sessions (using Microsoft Teams) and also physical meetings, e.g. co-ordinating attendance, preparing resources, managing document distribution, following-up actions, completing post session tasks, etc.
- Receiving and processing documentation and data, including sensitive and confidential information; and keeping information safe and records up to date.
About Us
At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.
We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.
If you require more information on our Family Hubs and what we do visit our website https://www.stockport.gov.uk/one-stockport-family-hubs and for more information about what the role involves, please contact Rachel Mackin Team Leader rachel.mackin@stockport.gov.uk
Please note that applicants that have applied for similar posts in the last 6 months need not apply.
The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.
Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not currently qualify.
Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed to be shortlisted for Assessment if you meet both the criteria for the scheme and the essential job role criteria.
Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme
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Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.
We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.