We are seeking to appoint a number of Housing Team Leaders to lead key areas within our Homelessness and Supported Housing service. This is an exciting opportunity to join us at a time of significant transformation as we reshape how we prevent homelessness and improve outcomes for residents across Sheffield.

Vacancies

We are recruiting Team Leaders for the following service areas:

Housing Advice
Community Prevention
Adult Prevention
Performance
Private Rented Solutions
Refugees

The Role

As a Housing Team Leader, you will organise, lead and develop a team of frontline officers delivering critical housing and homelessness services across the city.

You will provide day-to-day leadership, ensuring high-quality, customer-focused services that prioritise early intervention and homelessness prevention. You will be responsible for team performance, supporting staff to deliver excellent outcomes while maintaining compliance with statutory duties and council policies.

This is a key operational leadership role, where you will:

Lead and motivate teams working in fast-paced, high-impact environments
Lead service delivery, ensuring quality, consistency and strong customer outcomes
Support staff development through coaching, mentoring and supervision
Take accountability for performance, addressing challenges and driving improvement
Work collaboratively with partners across the Council and wider system

You will also play an important role in driving service improvement, contributing to audits, responding to customer feedback and supporting ongoing transformation across the service.

What We’re Looking For

We are looking for experienced leaders who are passionate about improving services and making a difference to residents.

You will have:

Experience of managing or supervising teams in a busy, customer-facing environment
Strong knowledge of housing and homelessness legislation, including prevention duties
The ability to manage performance, make sound decisions, and deliver high-quality outcomes
Excellent communication and interpersonal skills, with the ability to build effective partnerships
A strong customer focus and commitment to delivering accessible, inclusive services
The ability to motivate, coach and develop others to deliver their best

You will be confident working at pace, handling complex issues, and making well-reasoned decisions in challenging situations.

Why Join Us?

This is a unique opportunity to be part of a service redesign that is strengthening prevention, improving customer experience and shaping how homelessness services operate across Sheffield.

You will join a supportive management team with a shared ambition to:

Reduce homelessness and the need for temporary accommodation
Strengthen early intervention and prevention approaches
Deliver high-quality, consistent and compliant services
Work collaboratively with partners to achieve better outcomes

Sheffield City Council – Our Commitments

We are committed to creating a diverse and inclusive workforce that reflects the communities we serve. We actively encourage applications from underrepresented groups and support flexible working arrangements.

We offer:

A competitive salary and generous annual leave
Flexible and hybrid working opportunities
A commitment to learning, development and career progression
A supportive and inclusive working environment

We are also committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.

Further Information

These roles may require flexible working, including some out-of-hours duty cover.

Apply now and help shape Sheffield’s approach to preventing homelessness and supporting residents to secure stable housing.

About the Teams

Housing Advice

You will lead a frontline team delivering first-contact housing advice and homelessness triage. This includes providing clear, accurate guidance on housing options, allocations, and access to the private rented sector. Your team will play a critical role in early intervention, helping residents resolve housing issues before they escalate into crisis.

Community Prevention

You will lead a team focused on preventing homelessness at the earliest stage, working proactively within communities. This includes partnership working with local organisations and services to identify risks early, remove barriers to support, and deliver holistic, strength-based interventions that help residents sustain their accommodation.

Adult Prevention

You will lead a specialist team delivering homelessness prevention casework for adults with complex needs. This includes supporting individuals at risk of rough sleeping or experiencing multiple disadvantage, ensuring coordinated, person-centred interventions and strong partnership working across health, social care and criminal justice services.

Performance

You will lead a team responsible for performance monitoring, data quality, and service insight. This includes overseeing statutory returns, analysing trends, and driving continuous improvement through evidence-based decision making. Your work will ensure the service is compliant, efficient, and able to demonstrate impact.

Private Rented Solutions

You will lead a team focused on increasing access to and sustainment of private rented accommodation. This includes working with landlords, developing incentives and solutions, and supporting households to secure and maintain tenancies. The team plays a key role in preventing homelessness and reducing reliance on temporary accommodation.

Refugees

You will lead a team supporting refugees and people seeking sanctuary to access safe, stable housing. This includes managing resettlement pathways, coordinating support with partners, and ensuring customers receive the advice and assistance needed to integrate successfully and sustain their accommodation.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.