The Home Ownership & Revenues Unit is looking to recruit a full-time Senior Assistant to help deliver a high-quality, customer-focused service to customers and service partners across a range of specialist work areas.

About the Role

The successful candidate will support the team in the following areas:

Right to Buy (RTB)

Assisting with the administration and loading of Right to Buy applications in accordance with statutory legislation and timescales.
Processing Deed of Covenant forms and supporting associated administrative functions.

Leasehold Management

Assisting in the delivery of leasehold management services for properties sold under the Right to Buy scheme.
Supporting the ongoing management of leaseholder accounts and enquiries.

District Heating

Assisting HORU officers in the management of customer accounts.
Raising invoices, monitoring customer usage, and supporting the administration of district heating services.

Business Management & Revenues

Providing a range of business management support services to Housing teams across the Place Portfolio.
Raising invoices for sundry debts relating to rechargeable repairs and other housing-related services.

About You

You will:

Have a good working knowledge of Microsoft Excel, including the ability to use existing spreadsheets and create new ones to analyse and interrogate large datasets.
Be a customer-focused team player with excellent organisational and communication skills.
Be adaptable and able to work across a variety of service areas.
Have experience of working accurately with data and administrative processes.

Further Information

If you would like an informal discussion about the role, please contact:
Email: Daniel.Young@Sheffield.gov.uk

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.