Rough Sleeping Team

We are seeking an enthusiastic and self reliant individual to join the Rough Sleeping Team in the Rehousing & Homelessness Service at Sheffield City Council. The team provide outreach focused support to individuals who are rough sleeping in Sheffield or experiencing hidden homelessness. You will be based at Howden House but will work across Sheffield.

Part of the role of Case Work Officer is to complete assessments, investigations and casework in line with the Homless Reduction Act 2017. You will be responsible for requests for temporary accommodation and referrals to supported accommodation and community support such as drug & alcohol, mental health and physical health services.

A huge part of our work involves working with partner agencies, ensuring needs of the individuals we support are known, understood and addressed. Housing is only one part of a complex set of issues which lead to a person to find themselves in the position of homlessness and living without shelter.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.