We have an exciting opportunity for two Housing Team Leader's to join our Homelessness and Supported Housing Service, leading within our Temporary Accommodation service across the city.

Would you enjoy leading a team that supports individuals and families experiencing homelessness, helping them access safe accommodation and move towards a more settled future?

Are you an experienced or aspiring manager looking for a new challenge and the opportunity to make a real difference to people's lives?

Housing Team Leader - Temporary Accommodation Team (South)

As Housing Team Leader for the Temporary Accommodation Team in the south of the city, you will lead a frontline team responsible for the day-to-day housing management of temporary accommodation.

You will ensure that individuals and families placed in temporary accommodation receive a safe, responsive and customer-focused service at what can be one of the most challenging times in their lives. You will support your team to manage accommodation effectively, respond to residents’ needs and help customers move towards a more settled housing future.

You will need to be a visible and supportive leader who can balance the needs of residents with the effective management of accommodation. You will be confident making operational decisions, managing competing priorities and supporting employees working in a busy and sometimes challenging environment.

Housing Team Leader - Accommodation (Health and Safety/Customer Service)

As Housing Team Leader for Accommodation, Health and Safety and Customer Service, you will lead a varied team that includes our Customer Service Assistants and employees undertaking housing management and health and safety functions across the service.

You will provide clear leadership and oversight to ensure that our accommodation remains safe, well managed, compliant and responsive to the needs of residents. You will also be responsible for ensuring that customers receive a professional, helpful and consistent service when contacting or visiting us.

You will need to be organised, confident in managing risk and able to maintain oversight of several areas of work at the same time. You will bring a strong customer focus and be able to develop effective systems, clear expectations and a consistent approach across the team.

Who we are looking for

We are looking for an enthusiastic and positive individuals who are passionate about delivering excellent services and achieving positive outcomes for customers. You will be part of a supportive and experienced management team, helping to shape and develop a newly aligned service. If you are a strong communicator, can motivate and develop others, build effective relationships, and are committed to continuous improvement, this is an excellent opportunity to progress your career and make a meaningful impact.

Why Join Us?

This is an exciting time to join our Homelessness and Supported Housing Service as we continue to develop and strengthen our services. Both roles offer the opportunity to lead dedicated teams, influence service development and make a tangible difference to the lives of Sheffield residents. You will be supported by an experienced and collaborative management team that values innovation, learning and continuous improvement.

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. Sometimes, if lots of people apply, we might not be able to interview everyone who qualifies for the Guarantee. In these cases, we’ll interview the candidates who best meet the essential criteria for the job.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.

Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our Sheff news page.

We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks.